Forum Discussion

Seasoned Newcomer

1 year ago

What is wrong with Quinn's Aquarium?

I keep losing gems because When I complete a game, It gives me a message that tells me to "TryAgain. My EA account # is rwxug72wtxki. I would appreciate it if you can return the gems I lost. Thank...

abbycattx

Hero+

1 year ago

@rwxug72wtxki

Hello! We can reach out to EA Help directly to open a case for investigating any issues concerning our account or purchases. Regrettably, discussions pertaining to account and payment information are not disclosed here in AHQ to ensure the protection of your privacy and security.

EA Help > I want to check my order status - Pogo

Click on Chat With Us and follow the steps to open a case.

When we see the error message "Try Again", this could be an indicator to exit the site and clean our cache and check for updates on our devices.

Hope everything works out for you & Take Care

rwxug72wtxki
Seasoned Newcomer
1 year ago
This is account RWXUG72WTXKI. I lost 2 more gems today because Quinns Aquarium gave me an error again after I finished the game to "Try Again or Restart the game again".
In the past month I have lost at least 10 gems They cost me $$. I believe that I am not going to purchase any more gems if this keep up. I enjoy playing this game but not at the cost of losing money. Every time this happens to me, I will be sending you a message.