I lost the ability to do any bonus assignments and lost all my golden tickets.. over 1500.... Now have been waiting for more than 90 hours for customer non-service to do absolutely nothing about it.. have started playing Designer City 2 which has much better game play.. if nothing happens with customer non-service will delete the game after having played it for many years and reaching level 134..
Same here. Has happened twice this week w the bonus assignments. No help from the customer service either.
Their customer support is non existent. They make it extremely difficult to use! Especially reporting cheaters. But they’re exceptional at “profanity filters”!
This is the most terrible, worst and useless support in history. They can't solve a single issue! They answer for 3-4 days and write phrases from Chat GPT. Totally useless
Genuinely censored cockroachs last night on the team chat.c o c k roach
But not today
The customer non-service people are imbeciles who do nothing other than regurgitate whatever is outlined on the EA website on a subject. They are the most useless people I have ever come across in my life..
I have been waiting now for over 113 hours and these morons have done nothing.. Absolutely amazed at EA and the people they employ.. they must have an employment requirement of being disinterested and ineffectual which everyone clearly meets.. I'm enjoying posting on their forum more than playing the game.. hahaha 😂 😂 😂
Krishna, Vinay & Binod (customer non-service representatives) have all demonstrated the highest levels of pathetic and ineffectual levels of non-service I have experienced. EA has certainly done well with employing them. I have now waited 118 hours for all of them to do absolutely nothing other than provide useless information to me which does not help me in any way.
And Prakhar
Yes, they take a very long time to respond and write a template response. And they can never help. This is the first time I've seen such an ugly level. I send a screenshot with some data, and they tell me that your screenshot shows different data. Now they've been writing for 3 days for me to send a screenshot, but there's no link to attach. Apparently, I need to wait another week
Vreemd dat je geen opdrachten meer kunt doen omdat je jgouden tickets op zijn. Zo vind ik het ook niet goed dat ik niet verder kan met de burgermeesterpas. Ik betaal er voor en nu moet ik wachten tot week 4 om alle beloningen te krijgen. Als ik toevallig die week minder tijd heb, haal ik net wellicht niet.
