Forum Discussion
57 Replies
- Anonymous8 years ago
@9b1893bb4f072b01 Can you see a lot of seldom items offered in the world trade market? Have the available clubs around you sometimes members with level 101? In this case you are not alone. I'm here too. By the way, I had recorded my ticket on Monday and got yesterday the first support reply.
Yes. What a strange Sim universe. Thinking about emptying my trade depot and using this time to increase it storage space. A real life friend has told my EA has the worst customer service. So, I expect to be in this limbo another week at least. I have had no answer to my request yet!
- EA_Mai8 years ago
EA Staff
@Salman_dugeb, thanks for that. However, that seems to be your player ID. Can you check if you got a ticket ID in your email when you opened the help request? Thanks in advance!
@Neokati, glad to read support is already taking care of your ticket, yes, please, keep us updated!
- Anonymous8 years ago
@EA_Mai I'm so happy. 😂 Just I have got a nice message in my city. After this I was able to search for my club and rejoin.
The support was really fast and successfully in my case. I already had sent my thanks to Felix.😄
- EA_Mai8 years ago
EA Staff
Awesome, @Neokati! Enjoy being back with your Club members! 🙂
-Mai
- Anonymous8 years agoI was previously in a lovely Mayors Club but had to be inactive for a period of time due to some personal issues. I am now trying to find my old club and I cannot. I know the name and the presidents town name. Can anyone help me?
Hi Kaydee,
I sent you a PM that may help. One other thing you can do is contact technical support through the in game help section and they may be able to assist. Good luck.
- Anonymous8 years ago
I'm hoping you can help me too..
I have experienced the same thing. I think my city was hacked, this will be the 2nd time it has happened....
I have opened x2 cases with ea support - its been over 8-days now, and I am still awaiting a response from the simcity buildit support team - case ids: 357193 & 356897
- Anonymous8 years ago
i have tried everything unistalling and reinstalling updating leaving other clubs and joining new ones and leaving them but i cant search for my friends club called My South Africa i have tried many ways please help
gillernator,
That’s frustrating. Do you have the club code? I’ve found it to be a more reliable search criteria. If not, perhaps the in-game support staff can help.
DD
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