Forum Discussion

lopezedan's avatar
lopezedan
Rising Novice
3 days ago

Crashing and freezing

I’m using an iPad Pro, and SimCity keeps crashing every time I try to upgrade a service or road. It crashes and I have to restart the device. This is very frustrating, especially when you’ve spent money in the game. I read that it’s a problem with iOS and SimCity. What’s the truth about this, and is there a fix?

1 Reply

  • GiftedRere1986's avatar
    GiftedRere1986
    Seasoned Traveler
    1 day ago

    Do you have access to an alternate network?

    If you can switch from Wi-Fi to Wi-Fi, Wi-Fi to Mobile Data, perhaps, Wi-Fi to Mobile Hotspot, try it, if it helps, then the server needed to reroute.

    If it does not, then my next suspicion would be background apps. Try disabling background apps refresh.

    Another possible culprit is redundant images in the cache, may need to be offloaded and reinstalled.

    If I am correct, your iPad uses M4 chipsets which are relatively newer.

    You should have enough storage so working memory shouldn't be a factor, but in case have a least 2 GB available.

    Finally, I should have mentioned this first but check for any updates for the OS.