Ea customer service can't verify a purchase with seasonal coins even with screenshot. It shows grey out, so purchased, not in inventory. Over a year play, hundreds of purchases made. Second time they messed up were was part of challenge. Last time was a cash purchase. Took so long missed bonus reward. No can't participate in challenge, because missing key item. I've stayed durning last scew up updates, but Trust is loss
I'm my dads care giver, so lots of free time. Use game to relax, love the design part. My dads was in hospital with snow storm, had lots of free time. Hit my cap in season in 2 days, plus weekly part. Paid for both premium plus and boos, i like the looks of the neon so bought boost even for the week.. see screen shot, I still coins to select. After received last build in weekly challenge went to get more coins in picture challenge. Future hi rise was last in challenge. Bought, saw motion as it went inventory. Right away went to place so could upgrade. Could not find. Member of my club said was last in parks. I reloaded, restarted tablet all the things they said to do. Still not there. Not first time. Last time was credit card purchase so had proof. However was not made right untill after time ran out on bonus. That was November, December hit with update from hell. January this. CANT TRUST EA. So cutting my loss. Delete my city. At lv 99 have tons of stuff to sell off to my club members. I'm or was president of my club. TIME AND MONEY wasted. Had plans for my city, fyi my game still glitches after update, can't get rail bridges to work.....PS to those wondering my dads got home today. Doing good😀
How did you manage to get to well over 70k coins only two days into the season?
Good point, but still purchase had coins taken
Since it was seasonal credits I have now trail to show. Last November took over a month to get what purchased. Missed bonus reward. Then I was selected for early update. In December. Use play game for stress release, it's giving me stress. I like this season neon theme, but 40k lost....
What are you showing in your screenshot? The greyed out building (41k) is greyed out because you haven't enough coins to purchase.
