Check your services they should be in amongst them, police, fire and health.
if they aren’t check that you did actually pay for them as sometimes it doesn’t register
I checked multiple times, restarted my app, checked on my phone & iPad separately- to no avail. I paid for it bc i bought this Thursday & it was all there. Was gonna use it in one of my cities but I ended up using it for that design challenge so I could get the prettier roads for my design entrance. So frustrating I sent an email to EA for help but haven’t heard back just yet.
Have you checked they are not in your Mayor's Pass section buildings?
But thank you for your advice!
