Premium Mayor's Pass + for SimCity BuildIt
On 9/17/25 I purchased the Premium Mayor's Pass Plus for $8.99. I got a quick pop up saying there was a mistake and it would be fixed in 24 hours. Well 24 hours has passed by 7 hours and nothing has been done. Even though I have paid for the Plus pass, they are only giving me the regular premium pass, which is 5 advanced tiers. I have already played thru 8 tiers. I have not collected anything.
My payment has already cleared my bank. I tried to contact EA and I get a nice long list of things I need in order to contact them. I'm down to "What Console am I using. I'm not using a console. I am using Blue Stacks on my PC to play SimCity Buildit. No matter what I put into the box, it comes back, not found and to use better key words.
I just want what I paid real money for in game.