Forum Discussion

b584c109347fb35c's avatar
b584c109347fb35c
Rising Novice
4 months ago

PROBLEM ON SERVICES COUNT AND COVERAGE

Since this problem started right before the crashing issues (these were solved), but also (and only) at my Green Valley Region, I've already highlighted that on a reply to @ea_lana on the specific topic.

But the issue persists, and I find it necessary to report it once again. In my Green Valley region, all essential services — such as sewer, waste management, power/electricity, and water, along with sustainable market, police, health and firefighting coverage — are consistently indicated as insufficient. Yet, when reviewing the entire map or accounting for every single building, the service demands and coverage numbers do not align.
This discrepancy is clearly affecting my in-game earnings and progress, despite the fact that I invest real money in the game. Therefore, I respectfully request that this flaw be addressed and corrected before I consider purchasing additional facilities to compensate for what appears to be a calculation error rather than an actual lack of infrastructure.
It seems highly possible that this issue stems from the same underlying problem that caused the widely reported crashing issue. I would appreciate your confirmation and a timely fix so that our gameplay experience and earned rewards are not diminished by what is evidently a flaw in the system.

2 Replies

  • Ashville1924's avatar
    Ashville1924
    Rising Newcomer
    1 day ago

    I am having a terrible time with services. Went from 700k+ regional population and it just keeps going down no matter how much I upgrade or add services

  • 91cc5c0b0b868144's avatar
    91cc5c0b0b868144
    Seasoned Newcomer
    1 day ago

    I seem to be having the same problem on my IPad  if anyone has a solution or suggestion please let me know 

    I love the game but this is frustrating 

    thank you