100% agree with all the sentiments here.
Since the train update each subsequent update made things slowly worse. These updates made us grind more with less reward and the requirement to spend actual real money to keep up or get the weekly collection prizes became unsustainable and just plain insulting. But the services 2.0 update nuked us all. I regularly spent money, I bought every com pass, sometimes I bought vu pass, I usually bought the piggybank top up Sim cash, I was spending really money regularly. Since the final implementation of 2.0 Ive not spent a cent. I only open it once daily to collect taxes (pre update was $38, 000 down to now $2, 800 per 24 hrs 😣)
It's hard not to feel that after all the investment and building over the years that this update has unfairly taken away all our effort. I've never played a game before that changed the gameplay/rules so drastically so many years into the game so that everything you had done was essentially erased.
I happily quit and won't give EA a cent on any game now. If a company treats its loyal customers this poorly the only way to react is to stop paying them w money and engagement. I accept that they likely won't change or respond - this just makes me happier I stopped giving them money and engagement.