Additionally, I had trouble downloading the extra stuff once the app updated. I had to delete and reinstall the app altogether to even get this far.. and yes, I’m connected to the internet. I’m using the same device to upload this issue.
anyone experience this?
Wow! So sorry each of you has encountered this issue.
Maybe a regional server problem?
I had no issue with update. I live in GMT-8/Pacific Standard Time. I play on Samsung Android though and back up with GooglePlay and FB.
I wish I could offer more than very basic technical advice, but I really am getting too old for new tech; not for gaming though.😉
I hope this issue is resolved very soon. I will scan through reddit and FB group threads and posts though, and if I find anything I'll post it here.
✌
Thank you for your support!
I'm pretty sure it's an isolated issue as none of my club members experience any game issues. I live in GMT-5/EST and I play on iOS (iPhone and iPad).
I found several people mentioning this very same issue.
Recent review on the App Store:
Several players reported it on Reddit:
https://www.reddit.com/r/SCBuildIt/comments/taute5/stuck_on_downloading_updates_iphone_solutions/
Haha one of those reddit posts is me, but yes, the more people who have this issue, the better. Maybe there will be a fix soon.
I know you and the others have tried some of these steps nearly a dozen times now, but sometimes it is the most basic steps that get overlooked. Here's a post you may or may not have seen yet (for both Apple and Android), regarding connection issues.
https://help.ea.com/en/help/simcity/simcity-buildit/basic-troubleshooting-steps-for-simcity-buildit/
Yeah thanks for that but I’ve tried those things. But thank you for mentioning them and sharing the link. Maybe it’ll work for someone else.
You're welcome.
Collectively we have managed to make this a hot topic though, so attention will be drawn to it.👍🏻
Same issue. Works on my iphone, but will not load my city on my ipad. Same wifi connection and everything.
Tried deleting and reinstalling on both ipad and iphone, the iphone will work, but still not the ipad. It gives me error code 60002.1001.999 when it tries loading my city.
I have seen this error code before after an update, but it has been a while.
Try going to App Permissions on your device, then to SimCity BuildIt, and grant storage permission.
See if that works.
🤞🏻
Sadly, I've already looked at those settings and besides the fact that I didnt see one that specifically gave storage rights, everything looks to be "normal."
Same here. There's no "storage rights" that I see anywhere on my ipad.
