Unable to purchase Premium+ via EA Store?

Thanks for following up. 

Yes, it is the SimCity Build It Store I was using. It seemed like all the purchase buttons were inactive at the time. I tried it on other options on the store and got the same issue.

I ended up buying the Pass from my laptop rather than my phone, so was able to get to it eventually. However, I just checked again via my phone and the issue is still there. Will try a restart etc and see if that helps.

Hi gg8jllasfa70​,

gg8jllasfa70 wrote:

I can get to the purchase page with the button to proceed with the purchase ... but the button doesn't do anything.

I wanted to check in with you. Is it still happening for you? When you say EA Store, could I check if it's the SimCity BuildIt Store ? 

I'm not sure what might be causing that, but if it's still happening, it may help to blast through a few quick troubleshooting steps if you haven't already. They can help rule out some potential causes. I've popped a few steps for Android browsers below:

• Refresh the page, then fully close and reopen Chrome
• Close out extra Chrome tabs
• Clear out the browser cache
• Check if the browser has any pending updates

Please let us know how you get on with those steps.

- EA_Lanna