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sean_ohara1111's avatar
12 years ago

Sim City 4 code doesn't work

I recently purchased a copy of Sim City 4 Deluxe Edition for my son from the Game Store.  

When trying to load the software and correctly entering the serial number code from the back of the manual, we have repeatedly received the message "you have entered an invalid code".  We have tried loading on to several different PC's just in case it was a hardware / configuration issue...  But no luck.  So, I took the software back to the store - with screen shots of the problem.  The store replaced with a fresh game box/software, but we are having the same problem yet again?!?  

Please help, as GAME have now helpfully (?) advised us that this is an EA issue to resolve, and not their problem for selling me software that doesn't appear to work?!?!? 

Many thanks,

A frustrated Dad!

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