Forum Discussion

Anonymous's avatar
Anonymous
13 years ago
SolvedApproved

"Simcity has stopped working" Before it even started.

Process:

1) Click play

2) Wait 10 to 60 seconds

3) Receive message "SimCity has stopped working"

Fixes tried:

1) Reboot

2) Repair Install

3) Update drivers

4) Clean Reinstall

Computer stats:

Pretty poor, but it ran the beta ok at fairly low settings.  Besides, this crash is hapenning before it even gets to the server choice screen, so possible not relevent at this moment.

Windows Vista (32)

4 gig ram

intel core 2 6600 2.4 ghz

Nvidia GT 240

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    Fixed it, I did another clean reinstall.  I guess patience is the key.

10 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    Fixed it, I did another clean reinstall.  I guess patience is the key.

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    Hey I have had the same problem, where  I wasnt able to play the game for the first 2 days i had it. After talking with EA customer service via Chat i went through many options to see what may have been causing the problem. At first the EA customer service agent had me open Program Files (x86) > Origin Games > Sim City and delete the "SimCityUserData" folder. This allowed me to play the game, but I had to go through the tutorial again. After shutting the game down after this, I ran into the same problem old error - "SimCity has stopped working" when I attempted to join another server. So I went and deleted the "SimCityUserData" folder again, and was able to successfully start the game, however I had to go through the tutorial again. So that was a temporary fix, but I think i encounted the "SimCity has stopped working" error a few more tries after doing this. 

    Finally, the  customer service agent and I, tried another option. He had me right-click Origin and go to 'properties'. Then click the 'compatibility' tab. Here I un-checked the box saying "Run this program in compatibility mode for:". Previously, this box was checked, which seemed to be causing the problem. Anyways, this finally seemed to work, as I can now play the game without going through the tutorial each time. So I figured I will spread the message since I have endlessly been reading forums for a solution. Good luck.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Disabling origin-in-game in the advanced settings fixed the problem for me.

  • sloeber123's avatar
    sloeber123
    Seasoned Newcomer
    12 years ago

    how can you disable origin in game?

    I tried everything and it keeps coming up --'

    I have windows 8 😕

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    To disable Origin in game, open the Origin application on your desktop. In the top, left corner click on the drop down box that says "Origin." Click on the option titled, Application Settings. Once you are there, you will click the sidebar option that says Origin In Game. Uncheck the box that says Enable Origin in Game.

    Spoiler
    This doesn't always work, Please reply to me telling me what happened.

       

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    Please do not dig up the graveyard.  This thread was decayed, just bones, and you disinterred it for no useful reason. 

  • dolanl's avatar
    dolanl
    11 years ago

    This fixed the issue for me on my older laptop! Still not working on the newer one though! Thanks!!!! 🙂 

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    If you guys are still having trouble I found the solution, go to where SimCity is installed E.G D:\Origin Games\SimCity then go into SimCity, right-click SimCity.exe go to the compatibility tab then check the "Run this program as an administrator" box. works for me 100%


  • @pr0nub88 wrote:

    If you guys are still having trouble I found the solution, go to where SimCity is installed E.G D:\Origin Games\SimCity then go into SimCity, right-click SimCity.exe go to the compatibility tab then check the "Run this program as an administrator" box. works for me 100%


    Worked perfectly for me, thank you!

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved

    If using Windows 10, likely an exception needs to be configured.  

    Settings > Updates / Security > Windows Security > Virus & threat protection > Controlled folder access > Manage Controlled folder access, add an exception.

    Controlled folder access protects files, folders, and *memory* areas on device from unauthorized changes by unfriendly applications.

    Allow an app through Controlled folder access:

    <file path>\SimCity.exe

    Should work now.  This could apply to other older software too.

    Otherwise, use Windows compatibility to add Admin and Windows 7 permissions also, but the security setting is the prime issue.