I can't play because tutorial bugged (PS5)

During the tutorial when it asks me to place a session marker by holding up I can't do anything. Holding up does nothing.

Restarting the game, uninstalling it, and deleting the save data does nothing. It just places me in the tutorial where I do a kick flip then a shovit then the session marker. 

Please help I've been waiting years for this game and I can't play it. So frustrating