Locked from everything since lauch

I haven’t been able to play ANY content in skate. And I’m getting fed up. I completed everything in skate 3, but now I see everyone enjoying the missions, challenges, cosmetics,… and I am not even able to start the first mission. After I visited the shop for the first time I haven’t been able to do ANYTHING except join friends. I am still a default character. I still haven’t played a single mission. I can’t fast travel anywhere. The ship even won’t spawn in. Please help, I’d like to enjoy the game like everybody else.