Not my issue but looks bad on EA side

so I’m writing this for a friend since you guys suck at managing your site and how to access an account my friend never made but got banned with somehow. So let’s begin I was a play tester in like the last month or so for SKATE then I told my boy to be ready when the game officially drops meanwhile this is in July that’s when you guys unnecessarily banned him for fraud for **bleep**ing looking at the game inside the PlayStation store…. which is out right bull**bleep** because I know good and well my friend doesn’t give two **bleep**s about any of y’all sports games or what EA does as a company he was only listening to me tryna get him to play a new game. He has wrote y’all two times and probably still no answer and for someone like me already has over 100+ hours on the new Skate is really pissing me off because I just want my boy to play skate and enjoy it but you dip**bleep**s want to make it hard for him to join the other 15Million of us over looking at a product in the **bleep**ing  PlayStation… this **bleep** should be embarrassing for any employee at EA to read and fix your **bleep**ing site how tf could an issue be fixed if we can’t login if you ban us or write you in anyway to get another chance to get our account back or whatever the cause maybe fix the **bleep** website where we as consumers can contact you guys at any point needed.