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Anonymous's avatar
Anonymous
8 years ago

AMD 8970m Strange Graphics problem (Yellow screen.)

I have also posted this on the AMD forums.

I am getting this very bizarre yellow screen when I load the game (see the screen shot.)

System Specs:

Windows 10

Processor: AMD A10-5750M quad core

GPU: AMD 8650G/8970M

Ram: 16 Gigs

SSD drive

Not sure what else is relevant?

(I have attached a screenshot, and my DX diag.)

I have tried multiple configurations with my system (through AMD settings, and even through the Bios.)

Oddly enough, when I completely disable my 8970M (which is the GPU that should be able to run this game) it looks perfectly normal (no yellow screen, but obviously runs slow as hell since the 8650G isn't up to par.)

I would really appreciate some help. Been wanting to play this game since it game out (purchased it on day one.) I seem to recall with the 2015 SWBF 1, I had a similar issue, and I can't remember what I did to fix it (a direct x dll? or some console command?) Any help would really be appreciated.

13 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago
    Hi, thanks for the reply, but my drivers are up to date with clean installs. This is definitely not the problem.
  • Anonymous's avatar
    Anonymous
    8 years ago

    Just a follow up. I do use the clean install utility (in addition to other measure, like DDU to ensure a clean install) when I update my drivers.

    This is the driver I am currently using, which is the most up to date:

    http://support.amd.com/en-us/download/mobile?os=Windows+10+-+64

    So I believe there must be some other issue going on here?

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    8 years ago

    @Malthusian77

    This is so odd, your desktop is ok but your game window is showing CMYK (as opposed to RGB)

    Have you set an odd GPU setting or edited a registry entry or flashed your GPU firmware?

    Double check your video drivers but it is possible your GPU is physically borked.

  • Anonymous's avatar
    Anonymous
    8 years ago

    Hi Barry,

    Thanks for the response.

    I don't believe I have an odd GPU setting? I have tried all sorts of combinations of settings all with the same result, and currently everything is set to default.

    I haven't manually edited my registry, but I have used CC cleaner Pro registry cleaner in the past (quite some time ago.)

    I don't believe I have flashed my GPU firmwhare? But I did update (flash) my Bios. I was however experiencing this same problem before (and after) doing that.

    The video driver from AMD is version 23.20.15007.1005, and is from 12/17/17.

  • Anonymous's avatar
    Anonymous
    8 years ago

    Hi again Barry,

    Thank you for the support. I just tried this, but it didn't fix the issue. I have attached my current settings files if those are helpful at all?

    Mal

    Edit: Apparently I can't attach my setting files?

  • Anonymous's avatar
    Anonymous
    8 years ago

    Update:

    So I just noticed something. When I made those changes in the BootOptions file, and Profileoptions_profile file, then loaded the game, and saw no difference. I went back and looked at those files again, and they had reverted back (the changes I made didn't stay, even though I had saved the file.)

  • Anonymous's avatar
    Anonymous
    8 years ago

    Another update:

    I uninstalled SWBF2, and Origin, and then re-installed them not under Program Files (86x), but rather just under the C drive. I can now edit both the Boot Options file, and the ProfileOptions_profile file, and the modifications actually do save. However, I am still getting this graphics issue.

    Any other thoughts suggestions?

    As an aside not, I looked at my SWBF1 settings files, and nothing seems different. I can run that game perfectly fine, even on ultra settings.

  • Anonymous's avatar
    Anonymous
    8 years ago

    Another update after fully re-downloading the game:

    It turns out that even though I changed the game installation folder path from Program Files (86x) to directly on my C drive, every time I modify the Boot Options, and ProfileOptions_profile files, once I start up the game, it reverts is back to it's original state.

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