Battlefront 2 won't launch

Ever since the update went through a day ago or so I haven't been able to play the game. Every time I launch it in origin it does the cloud sync and then nothing happens, no black screen, my processor doesn't even gain any load, literally nothing happens. I've got 55 hours in the game and have been playing since launch, never had this happen once before the update.

EA_Charlemagne
6 years ago
To fix this issue, do one of the following:

Delete your documents folder for Battlefront II

OR

Delete the specific line "GstRender.ShadowQuality" in the ProfileOptions_profile config and then save it (use a text editor) in the Documents folder

If you're not sure how to do the second option, just do the first since it's easier, but you'll have to change your in-game settings back to what you use.

185 Replies

PedroGtz18
5 years ago
I have a similar issue, i cant pass the loading screen. I have a nvidia 920m, 8gb ram, i have tried everything.
reinstall, erase shadowquiality, erase battlefront folder from my documents,put ddx12 on 0 in settings.
Please help!
Trenkie222
5 years ago
I have tried everything too - reinstalling, redownloading, repairiing with deleting exes, cleaning, turning admin on, turning firewall off, deleting documents, reinstaling origin and actually everything I found in the whole internet in last 3 years. Nothing helps!
One thing I struggle with is, that I don't have a setting folder in documents, so that's the only thing I haven't tried yet, but something tells me it wouldn't work either.
I've purchased the star wars battlefront 2 celebration edition two days ago, yesterday I spent trying to solve it by my own but now I'm empty of ideas and and I feel actually powerless.
Here is my Dxdiag, Please some good soul help me to get along with this. What am I supposed to do yet.
DxDiag.txt30 KB
Capitulate69
5 years ago
@GOZILLA4 wrote:
I'm not sure if anyone is still having this startup for Battlefront 2, but the following downloads helped me get the game started in Windows 7 SP1. I purchased the game, installed Origin, installed Battlefront 2, ran the game, it would load in memory(RAM), stay there for a bit, a black window appears with title bar showing "Frostbite" followed by "Star Wars Battlefront II", and then it suddenly disappears from memory(RAM) along with the black window. I installed the Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017 and 2019 and platform update(I was actually looking for the latest DirectX download) and it made it work:
https://support.microsoft.com/en-ca/help/2977003/the-latest-supported-visual-c-downloads
https://support.microsoft.com/en-ca/help/179113/how-to-install-the-latest-version-of-directx
I can now start the game and play it.
I would like to personally thank you, this is the ONLY solution that worked for me. I too am on Windows 7. Much appreciated friend. 🙂
stel_araps
5 years ago
of course it doesn't launch, well to be precise worked one time and the 2nd time does not launch and it seems that EA does not want to support this game, since 2017 the same issue and no actual fix congrats...
DxDiag.txt83 KB
EA_Atic
DICE Team
5 years ago
I'm closing this thread to stop it being necroed.

If you have any issues with SWBF2 please make a new topic about the issues you are having and what kind of steps you have tried to solve it.

/Atic