It is a classic Access violation error.
The game or a module that it calls tries to access memory areas that are outside of the nonpaged pool or already occupied.
I would guess that this is a driver problem.
Try to repair the game. (in Origin > Game Library > right click BFII > Repair)
Run Origin and the Game as Administrator. (right click the Origin exe > properties > compatibility > Check "Run this Program as an Administrator". Same with the "starwarsbattlefrontii.exe"
If that don't helps, is there a newer BIOS available for your Motherboard?
Clean install the Graphic driver.
Check for updates for all other drivers.
Preform a clean boot and test the Game in clean boot mode to rule out third party applications as the culprit.
Disable or uninstall your Virus scanner.
thank you for answer.
I Repaired it and run as admin but it didn't work. after that Uninstall Nvidia Driver then boot in safe mod and delete all Nvidia Folders in Drive C after that install 417.35 Driver again (it's the latest driver for now) but it still crash with same error in crash dump folder (0xC0000005)
my MB a little old (MSI 990FXA-GD65) and latest BIOS version for 2015 (I Install that version 1 or 2 years ago).
for other drivers, I use MSI Live Update and all of them are up to date.
this game also crash on my laptop. it's totally different config. i think problem is in game.
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Hi, thanks
I do all of your steps and result attached
I found a solution for my specific problem. Not sure it will help other situations.
Reinstall the game from scratch.
1) I did a complete Uninstall, including deleting the remaining game folder, and deleting the settings folder in Documents.
2) Reboot, to be sure nothing could still be running.
3) Reinstall the game from Origin.
Now launches without crashing on my two separate machines.
What this tells is that there are two fundamental bugs with Origin.
1) Their patching system is totally broken and useless. The folder structure is different for clean install, versus the prior install I had updated from last December. That means their patcher cannot properly update games. You've been warned.
2) Their Repair tool is stupid and useless, and worse than nothing. If it cannot properly Repair and get it working, then it's worse than useless because it pretends it did something other than just return 'success'.
This is 75G, and blew my data budget, so I got to pay twice here. Nice reward for spending my time troubleshooting something that should work.
I swear, every time I play an Origin game I spend more time working around their pathetic bugs than playing. They clearly have no software developers that are worth a damn. I really need to learn my lesson and never come back here.
Anyway, please try doing a Clean reinstall. Bite the bullet, and redownload all 75G before you waste any further time.
Please run the "Sfc /scannow" command again and post the concluding message.
Sfc /scannow uses the component store you repaired in step 2 (DISM /Online /Cleanup-Image /RestoreHealth) to repair the Windows files.
Did you tested in clean boot mode?
There are also several crashes of Visual Studio in your DxDiag. Did you tried to reinstall Visual Studio or the VC++ runtimes?
thanks both of you.
I do sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth then take DxDiag again in clean boot again and attached it Result.
and for game, yes I try it to run in clean boot but it crashed again.
about Visual Studio well it never crash for me! but it doesn't matter, i just use it for practice, not for work. anyway I Repaired/Reinstall it and VC++ runtimes.
I will do like @bo3bber with a different at first. I want save my Data folder (Base of Game) and redownload other file and folders. if it not work, i will redownload whole game.
thanks about giving information about dxdiag. I try to solve them
and about my windows i think it's up to date. i attached winver. also i checked windows update and it say my windows is up to date
But what was the concluding message of Sfc /scannow? (Your screenshot is from DISM)
Which Vc++ versions did you reinstalled/repaired?
Did you disabled your virus scanner as well in clean boot mode?
There is no Battlefront II error in your new DxDiag:
Go to your Reliability monitor > Press the Windows key and "R" at the same time and copy and paste or type "perfmon /rel" (without the quotes) in the new Window > hit “ENTER” and look if it has entries for the game you have trouble with.
If yes double click at the last entry for the "starwarsbattlefrontii.exe", copy the info to the clipboard, and save it to a text file.
I have been searching everywhere for help on this. I have the same problem. Brand new pc, ryzen 2600x with 1070ti. I can run battlefield 1 fine, but not battlefront. Is there any logs i can provide to get some help?
Sfc /scannow command and it's Result in line 3 and 7 in screen shot.
I Repaired VC++ 2013 and 2015. both of them was in game "_Installer" Folder.
I use windows defender anti virus. but yes i tried disabled that and run my game.
but any way finally i found solution :eahigh_file:
I make a copy "Data" Folder. It's inside game folder and actually it's base of game (about 59GB) and uninstall the game.
after that I start to Download game in origin and paused after few minutes (about 100MB download) and replace "Data" Folder I've copied to the Game folder. after that resume download.
Origin detect about 60GB of game and redownload other files (it's about 10GB).
and finally it's Run without any problem!
As I thought, problem was in game. look like some of files was Broken or something like that and origin repair tool can't detect that problem.
Thank's about Suggested ways.
and thank you too @ggibb65 for helps.
@bo3bber wrote:I found a solution for my specific problem. Not sure it will help other situations.
Reinstall the game from scratch.
1) I did a complete Uninstall, including deleting the remaining game folder, and deleting the settings folder in Documents.
2) Reboot, to be sure nothing could still be running.
3) Reinstall the game from Origin.
...
Anyway, please try doing a Clean reinstall. Bite the bullet, and redownload all 75G before you waste any further time.
Also want to note that the in-game Origin overlay must be disabled. If I enable the overlay from Origin->Settings, then the game crashes at launch just like usual.
I had tested this before reinstalling, so at least for my scenario, both disabled overlay and reinstall were necessary.
Sure. why not?
I Glade to help others with similar problem.
I hop this solution work for them too
Good to hear that you solved the problem.
You already tried a clean re-installation of the game?
thx for ur solution but i have a question
can pausing download make my game crash?
im sry for my bad english :D
HajVader wrote:
can pausing download make my game crash?
Download of the same game?
If so, if you already on the point in game where the game has no data to access because the data is not on your hard drive, then yes, of course it can crash.
@cremefraichey- sorry, I missed your post.
Yes, it is always advisable to run Dxdiag and attach the resulting file with your post. If you don't know how, do this:
Windows key + R
Type in Dxdiag
When the window comes up, click on SAVE ALL INFORMATION button on bottom right.
The file DXdiag.txt will be saved in your documents folder. That is the file that will allow us to see if you have display/driver/configuration problems & some windows errors.
