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@EA_BlueberryHere is the DxDiag report.
- EA_Blueberry7 years ago
Community Manager
It looks like you're under 20 GB of free space on your C drive. Is it possible to free up some more space? That might be the cause of this.
My game and Origin is hosted on my D drive. Would that make a difference if I still freed up space on the C drive?
Also had a lot of space on C drive when this issue happened.
Could there be anything else that might be wrong>
- Carbonic7 years agoHero+
If you try to create another Windows user on your computer and play using that user do you still have the issue?
- Will check to see if I can create another user and then try launching.
- @Carbonic Tried it just now, did not work, the same issue.
- Carbonic7 years agoHero+
Well, you have an odd issue that's for sure.
It might be time to rule out all out Windows and the rest of your software and settings. Do you by chance have an extra hard drive lying around that you can install Windows and the game onto and boot from that instead? And is this something you feel comfortable doing?
- proxos6667 years agoHero+
Can you try this video driver https://nvidia.custhelp.com/app/answers/detail/a_id/4758 , also ensure to select custom install and then select clean install
Your dxdiag has also displayed bccode 144 which is usually related to the video driver or a video card hardware error. - IIPrest0nII7 years agoHero (Retired)
Asking just in case, can you try to delete swbfii.exe file from the root folder (the folder where the game is installed), then Repair the game via Origin. Origin should redownload this file. After that run Origin as Administrator and see how the game works. Also, remember to run Origin as administrator every time, no matter what game, always run it as admin.
- @Carbonic Would not feel comfortable doing this since I intended my Windows to be loaded on my primary drive on SSD. Also, don't think it will fix the problem since all my other games work.
@proxos666 Tried it now, even with clean install options, but did not fix the issue.
@IIPrest0nII Tried it, still the same issue.
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