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Kingtag1999's avatar
2 years ago

Campaign Mission General Distress hangs on loading

Hello everyone. I know that this topic has been discussed before (one post I saw was from 2019) but I wanted to see if anyone has a fix. In the campaign mode, the level General Distress absolutely refuses to load. Like it just...hangs. I once let it sit for about half an hour before giving up. Does anyone have a fix? or at the very least is there a community patch that fixes the issue? TIA

9 Replies

  • How much free space do you have on the drives where the game is saved?

    You might try resetting your cache.

    I am not aware of any community patches for SWBF2. All patches have come from EA/DICE.

  • I have it installed on my 12 TB hard drive (external) and I still have 8 TB left so it's not storage related. I've tried resetting my cache before but will reply with an update after I try again 

  • Kingtag1999's avatar
    Kingtag1999
    2 years ago

    Resetting the cache did nothing at all. On Mission select the level immediately after is playable, but has the same issue. so basically, every mission onward is unplayable which makes the campaign unbeatable. EA, people still play this and this bug is preventing us from playing it. Fix it already!

  • DarthFDG's avatar
    DarthFDG
    Hero+
    2 years ago

    I suggest you post your platform, as the fix may be different based on what platform you're using.

    If you're on PC, attach a DXDIAG report, as someone may spot something.

  • DarthFDG's avatar
    DarthFDG
    Hero+
    2 years ago

    Your DXDIAG suggests you have (or had) mods installed. That's going to be a problem for you, as mods are not supported and often cause havoc on systems. Sorry to say, a system reset may be in your future.

    Before going down that path...

    There are multiple issues called out in the diagnostic section at the bottom of the DXDIAG report. Try getting those resolved.

    Free up space on your C drive (you're at 2% free space). Memory swapping, etc. may not be working correctly.

    While it likely isn't your main issue, I suggest you also install newer drivers for your graphics card.

  • I don't have any mods installed. This was a clean install. As for the C: drive, I have the game installed on my E: drive so I have no clue why the game is affected by my C: drive. Graphic cards and drivers are from 2021. 1660 Ti, so it's not a drivers issue. The game came.out in 2017. Hell my old far weaker laptop could run it just fine aside from some minor lag in the first level.

  • DarthFDG's avatar
    DarthFDG
    Hero+
    2 years ago

    @Kingtag1999 wrote:

    As for the C: drive, I have the game installed on my E: drive so I have no clue why the game is affected by my C: drive.


    I provide an example of how the C drive may be getting in the way. There are others, if you google. For example, SWBF2 stores saves in your Documents folder, which, by default, is on C:. You should free up space regardless to ensure other apps are not impacted.

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