Duplicates Still DONT give back CREDITS!!!

@DukeLasermaster I can confirm mine is also Elite Trooper Deluxe Edition.

My stats are 

Fighter - 22

Interceptor - 25

Bomber - 23

Ingame those levels do raise drastically to an impossible amount. My biggest difference is with Vader, hes just 17 but in game 41.

I know a lot of people bought the deluxe edition, but as the bug seems to effect mostly highly active players - maybe its a combination? 
Something that is different with our accounts due to the deluxe edition + our high activity level, so we are more likely to trigger the bug.

@RickaySpanish

I've also the stormtrooper elite version on pc and this issue.

@bahart_03

Almost level 50 (49) but indeed al the cards are purple and the level in game is much higher then in collection of al my troopers, heroes and vehicles.

Nah, I brought the bog-standard edition (PS4 - again normal PS4, not a pro or slim) and I get the problem.

I seem to be having it since the last jedi update - before that it was OK.

My character levels are also all over the place - I think this is a known link to the bug.

@mysweetescape13

I added a couple more questions below. (# 3 & 4) Since we kind of have multiple issues that are all related, I thought I would mention specifically what I was talking about when I list my answers. Separately from the duplicates not giving us credit. I also made another video to show what happens, but the audio for some reason is all wonky. Please just turn down audio and watch the video to see what happens. I opened my daily as well as a Trooper crate and then played a game, went back to the menu to see if the errors popped up again. The important stuff is in the part before gameplay, so if you want to see it just watch the first couple minutes as it's paused there after.

https://youtu.be/fwq7S7c0YVA

1. Which game did the player purchase?: Star Wars Battlefront II  Elite Trooper Deluxe Edition
   
2. When was the game purchased?:  Pre-Order Pre-Beta 2017
3. Did player play Beta?: Yes
4. Did player play EA Access early play version?: Yes
5. Was this a disc purchase or digital purchase?: Digital Purchase
6. Which platform for the purchase Xbox, PS4, PC?: Xbox One
7. Did this issue first occur in Beta edition 10/04/2017 - 10/09/2017 ?:  No
8. Did this issue first occur in Pre Release edition 11/14/2017 - 11/16/2017 ?: No
9. Did this issue first occur after update 11/17/2017?: I believe the error code 2,495 & spam message"REWARDS UNLOCKED "I GIVE UP EMOTE."  happened here but I am not 100% It was either the first or second week of launch.
10. Did this issue first occur after Patch 0.2 11/21/2017?: See above
11. Did this issue first occur after Patch 1.0.3 11/30/2017?: The no credit for duplicates happened either here or next update.
12. Did this issue first occur after Patch 1.0 12/13/2017?: See above
13. Did this issue first occur after Patch 1.1 01/16/2018?: This patch shows credit when opening one at a time, but once you click "B" or back out of display the credits disappear.
    
14. How often does the event occur?: The error message & spam message as the main menu is navigated to. The duplicate issue comes up each time a crate is opened.
15. Does the event occur with Daily Crates?: Yes
16. Does the event occur with Hero Crates?: Yes
17. Does the event occur with Starfighter Crates?: Have not checked
    
18. Does the event occur with Trooper Crates?: Yes
    
19. Does the event occur with any other Crates?: Yes, FINN crate received no dupe credit.
    
    Cheers
    Paodok
    My contact information:
    Xbox Id: Rogue Guero 
    EA id: TheRogueSquirrel
    Youtube: Star Wars Insiders 

Was this a disc purchase or digital purchase? Digital Deluxe Preorder

Which platform for the purchase Xbox, PS4, PC? PS4 Pro

Did this issue first occur in Beta edition 10/04/2017 - 10/09/2017 ? NA

Did this issue first occur in Pre Release edition 11/14/2017 - 11/16/2017 ? No

Did this issue first occur after update 11/17/2017 ? Error 2495 but still had my duplicates received I believe

Did this issue first occur after Patch 0.2 11/21/2017 ? See above

Did this issue first occur after Patch 1.0.3 11/30/2017 ? I believe by now I didn't receive the Dups

Did this issue first occur after Patch 1.0 12/13/2017 ? For sure no Dups

Did this issue first occur after Patch 1.1 01/16/2018 ? See above

How often does the event occur? Every single time no Credits given

Does the event occur with Daily Crates? yes

Does the event occur with Hero Crates? yes

Does the event occur with Starfighter Crates? yes

Does the event occur with Trooper Crates? yes

Does the event occur with any other Crates? yes

Contact info:

PSN:  MeVsYou

EA ID: WreathIronsights

@EA_Atic, @EA_Alex, @EA_David

Hey everyone, if we can use our combined strength, maybe this will get noticed. EA please watch.

I created a video today that shows six different kinds of crates opening. Even though I didn't want to open a Trooper crate, I thought it best to make sure you guys (EA Programmers) had examples of each separate crate. So please EA reps send this to your programmers or someone who will be able to figure why the crates somehow act differently.


Six different crates opened and how each seems to act differently when opened.

Here is a previous video that shows misc crates opening this should be pre-patch.
No Sound - Video misc crates examples

Here is a previous video that shows Error Code 2,495 and the spam message "duplicate item received "I give up" emote." - This is pre-patch.
Error Code 2495 VID

I also Tweeted this at EA, StarWars, and everyone I could think of to get them to notice us.
https://twitter.com/InsidersSW/status/954085933564837888Tweet Tweet
https://twitter.com/InsidersSW/status/954085933564837
Cheers
Paodok

My contact information:
Xbox Id: Paodok  EA id: TheRogueSquirrel  Youtube: Star Wars Insiders 

Opened daily crate today, dup, no credits.  Credits did not show up and disappear, just never showed up at all.

Kudos! @Paodok that is even better! There is "NO" reason why this issue is not being elevated to EA's developers attention. When they, the "developers" have enough time to weaken "Epic" "Rare" Star Cards from the latest update that were either provided by "earned" crates or crafted by us.

@mysweetescape13Thanks and to get our squeaky wheel to sound louder I tweeted to EA, StarWars, and everyone I could think of attached to the franchise!
https://twitter.com/InsidersSW/status/954085933564837888Tweet Tweet
https://twitter.com/InsidersSW/status

In a non-related issue, my crystal pack post seems to not make it to the main board? or invisible to the entire topic.. after submitting twice.

@mysweetescape13I went to your profile and didn't see the post about crystals. Let me know what you mean about that post. Did it get removed?

@Paodok goto the url from the post prior to yours or Target still selling Crystal Pack 2100 for $ 19.99 click this link here. Yes it does not show up in my profile, but it did show as a # of posts, but it is not showing up on https://answers.ea.com/t5/Game-Information/bd-p/star-wars-battlefront-ii-game-info-en

@mysweetescape13Hmm, it gives me this message when I click on it.

@Paodok Thanks! With the "third" attempt, it was finally posted although the title header was re-worded.

Bump for the new peeps recognizing the issue.  Let's unite our complaints so we can get a resolution.