Solved
EA account disabled (Xbox one)
So I just installed Star Wars Battlefront 2 on Xbox one a couple of days ago but whenever I start it it says my EA account is disabled and credentials may have been expired. So I’ve been in contact with EA help chat. Tried everything they’ve told me to. Even told me to contact Microsoft and said it was their problem not EAs. And I did that as well, contacted Microsoft. They told me it was weird that EA help couldn’t locate my Gamertag. And yesterday after 3rd time in chat one of your helpers made me wait for more than 40 minutes before ending the chat.
now I just want to play some Batlefront 2 with my kids and somehow the game suddenly won’t let me. Please help!
- Hi @Mreow0,
Not showing any record of either gamertag I'm afraid, I would recommend reaching out with an alternate form of finding the account such as the Email or purchase invoice again at http://bit.ly/EA_Contact_Us so we can get this escalated to the right teams.
Unfortunately account issues are one of the things we cannot assist with over Answers HQ.
