Hello everyone!
With yesterdays patch this should have been fixed!
If you are still seeing the issue please make a new topic and tag me in there and we will take a look.
Thank you for your patience! 🙂 🙌
/Atic
Product: Star Wars Battlefront II
Platform: Xbox One
What is your issue related to? General
Summarize your bug Beat the campaign and was awarded the “Cowards” emote but I had already unlocked that emote and now I get error 2,495 which says "Sorry, we couldn’t grant you your reward. Please try again or check your inventory for new items. Error: 2,495" I believe it has something to do with the fact that I already somehow had the coward emote. It's possible I got it in a lootbox or crate around December 2017, but I'm not 100% sure.
What is your gamertag/PSN ID/EA Account name? Its Castillo
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug?10/28/2019
What time did you see the bug? (HH:MM AM/PM) 10:50 AM
In what game mode did the bug occur? Main menu
What is your time zone? Easter
Steps: How can we find the bug ourselves? No idea
What happens when the bug occurs? The following message: "Sorry, we couldn’t grant you your reward. Please try again or check your inventory for new items. Error: 2,495"
What do you expect to see?
Please select your region North America
AMD or Nvidia Model Number
