Error 2495

Product: Star Wars Battlefront II
Platform:Sony Playstation 4
What is your issue related to? Challenges
Which part of it? Persistent
Summarize your bug repeating the 2495 error message each time I return to the game home page or when I open the game. This comes from the fact that we already had rewards in crates or challenges the previous months. As a result, this causes duplication galactic assault and capital of supremacy
What is your gamertag/PSN ID/EA Account name? ps4 ManuRogue56 ea manu56fly (MANU56FLY)
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? December 6th and 7th and then every day
What time did you see the bug? (HH:MM AM/PM) dice the end of the challenge to return to the home of the game
In what game mode did the bug occur? Galactic Assault
What is your time zone? GMT (UTC)
Steps: How can we find the bug ourselves? reward achievements example emote kenobi! that we had before in reward with the crates or in challenge the months before
What happens when the bug occurs? as soon as we have completed the challenge and each time we return to the homepage, or we open the game there will be a rehearsal loop in the top right where we see the rewards see the picture
What do you expect to see? the end of the repetition of the messages in loops with each return to the game or at the start of the game of the rewards produced at the top right and the error message and the bug
Please select your region Europe
AMD or Nvidia Model Number

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Hello little BUG EMOTE kenobi! and the victory pose of yoda serenity BEFORE the update this morning December 6, 2019, I had already win emote kenobi! in June or July it seems to me in the daily challenge or in the box I do not remember too much. so this morning I see again in the temporary challenges revenge capture 15 command posts on Felucia in Supremacy Capital. I managed to make the challenge, but when I return to the home menu of the game, I see in the top right as of Usually the rewards earn 500 credits 2 times thanks to the temporary challenge and the emote Kenobi Award! Is good to win. (view the photo)
Always on the home page after seeing the reward emote kenobi! Displayed at the top right, 2 or 3 seconds after I see a message sorry we could not give you your reward. Retry or see if your inventory contains new items error code 2 495 (see photo)
When I look in dark maul collection, I see for so much the emote kenobi! In my collection. When I return to the home page of the game or at the end of the game, when I come back to the homepage of the game too. I see the reward win KENOBI! repeatedly looped and the error message; sorry we could not give you your reward. try again or see if your inventory contains new items error code 2 495 see photo December 7 even chose with the victory pose of yoda that I win also in June or July it seems to me. Same error message and same recurring message on the game home page