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I went round and round with them last night for my son as well.
their answer is that accounts that are showing age below 13 or 16 depending on who you talk to are unable to play this game online because of the law.
they are unable to provide me the specific law that says this meanwhile he can play similar T rated games online like Destiny 2 & Overwatch without issue
I have even seen some parents say that their kid can play Titanfall 2 online which is EA and an M Rated game to boot.
then the advisor had the balls to tell me I shouldn't be buying him an Adult game. This is freaking Star Wars which is marketed almost more to kids then anything else. I am the parent not him
- Anonymous8 years agoI tested out changing the account age on the account my son uses and it still wouldn't allow the account to play multiplayer. I observed a post online which advised EA blocks all accounts set up as child accounts from playing multiplayer on Battlefront, no matter what the age is on the account. Also if it was a ratings issue then why can a child account play the campaign but not multiplayer and why is EA the only one that blocks child accounts even when parents allow the account permission to play? To reiterate my previous post, I wonder if Disney is aware that EA is blocking kids accounts from playing a great portion of this Starwars game. I would love a comment on this from EA.
- 8 years ago
Is there an error message at all?
- Anonymous8 years agoSorry for the delay in response, yes there is an error message advising something to the effect that you cannot access online functions. So basically EA is not letting child accounts play the online portion of a Disney franchise game (Starwars), even when parental permissions are given. The ratings argument does not make any sense because they're allowed to play aspects of the single player portion of the game and we have not had this issue with any other video game franchise we have tried to play on my son's account when pernatal permissions are given. I again would love to hear a response from EA or know if Disney is aware that EA is blocking functions of their Starwars game from Child accounts.
- Anonymous8 years ago
This does seem strange that I can't allow this game and multiplayer as I do for plants vs zombies 2. Now I will likely have to let my son use my account which grants all sorts of other capabilities. Very annoying.
- Anonymous8 years agoEA told me it was the law yet could not give me the specific law. I have been firing off emails to about anyone I can think of
- 8 years ago
Just had a long chat with several EA "Advisors" about this and they were unable to specify what law this is referring. We cannot not find any law on .gov website to support their claims.
- Anonymous8 years agoI finally got them to say. The child online privacy protection act aka Coppa. Although it doesnt prohibit them from playing it governs how the companies collect and use the information from accounts that are under the age of 13
- Anonymous8 years agoHow is this still happening? Why does EA do junk like this and make it harder for people young or old to enjoy their games? Why have the crappy origin experience, why prevent my son from enjoying this game with his friends? Why punish a dad for trying to do it the right way and monitor their time and content through parental controls. I should just be like the other dads and let them have an adult account... come on EA, quit f-I g up this franchise with poor decisions. I would be fired for * like this, do none of the execs their have teen kids who love Star Wars and want to play with their friends?!?! I am baffled by this incompetence...
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