Just spoke to two different individuals on EA help. However these are just people in India with no actual ability to help out on this issue. It’s a joke the game companies should not be making these decisions it’s my decision as a parent as to whether I allow it or not.
i wish Microsoft would take control over this. I can make my sons account over 18 so he can play NBA2K 20 online but EA has locked it out for Battlefront. At the end of the day I said I can create a fake account and let them play on that one. Their response was yes you can do it that way. So at the end of the day they don’t care and have no idea.
I tried asking them to fix it because my son entered the wrong information and they expected me to send proof (birth certificate) to them electronically to verify DOB. There is no chance in hell I would send sensitive info like that to some EA email account. I was repulsed that they would actually ask for sensitive information like that.
I now will question whether or not to by any EA products.
I bought this game specifically for my kids, only to learn afterwards that they can't play the game online. I learned a lesson the usual way...the hard way. But nonetheless, I learned it, and won't be buying another EA product going forward.
