Probe Droid Black Screen

I have tried adjusting the brightness levels (both within the game itself and on my monitor), but it doesn't help.  It is still incredibly dark.  It is very frustrating.

Product: Star Wars Battlefront II
Platform:Sony Playstation 4
What is your issue related to? General
Summarize your bug In the first mission "the cleaner" when your playing as the droids pov in the vents the screen goes incredibly dark now it didnt used to be like this. When you pause the game brightness is normal but when unpause goes very dark again can barely see where your going. Have only noticed this since most recent update.
What is your gamertag/PSN ID/EA Account name? Silverstreakusa
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 12/20/2019
What time did you see the bug? (HH:MM AM/PM) 9 pm
In what game mode did the bug occur? Campaign
What is your time zone? EST (IET) - GMT - 5:30
Steps: How can we find the bug ourselves? Just start the campaign and go into the vents with the droid...cant miss it..
What happens when the bug occurs? screen goes incredibly dark now it didnt used to be like this. When you pause the game brightness returns in pause screen and you can see how bright it supposed to be in there but when unpause goes right back to being way too dark.
What do you expect to see? Please fix this bug asap so campaign can be played normally again
Please select your region North America
AMD or Nvidia Model Number

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Please fix this asap..it ruins playing campaign from the very beginning..

Same problem, way to start the game

I've got this issue on the PS4. Bought through the PS Store and I spoke to my brother about it as he has it.  His isn't like that at all.  So I've borrowed his CD version in the hope it doesn't do that same thing.  This better work!  Otherwise, I'm gonna be really annoyed 

I just purchased this game for XBox and I'm seeing the same thing. It is too dark to see anything in the vents. Not a great way to start a game. Frustrating.

Mine too PS store download

Same issue on PC, figured out turning off the hud in the game settings fixes it but isn't a great solution since you'll need to turn it on and off a few times to get through the section.

same problem

I have the same problem on PC. This is really just turned me off the whole thing. I found by pausing I can half way work my way through but honestly there is no excuse for bad programming who quality controlled this thing? I hope it goes better no wonder the thing was on sale. What a way to shaft your customers EA great job again.