Re: Duplicates Still DONT give back CREDITS!!!

The credits we are all sitting on now are worthless because the real cost to this bug now is Unit Levels.  Getting our credits back now is ridiculous and of no compensation at all.  We were supposed to get them a month ago...  After months of this issue being so poorly handled, putting this patch out before giving us the promised compensation is the stupidest mistake that EA and DICE have made yet.  They really must not give a * that so many of us feel like they don't care...  Would it have been so hard to roll you credit refunds out first???  A lot of us would have put this behind us and moved on, but this sour taste isn't going away if we aren't compensated directly in Unit Levels spent on the units of our choice.

While this system is overall a lot better for new players, it seems pretty ridiculous for hero ships.  You have to be good enough to stay alive forever on them to even be able to level them up and they aren't available very often (while all of the other units advance pretty quickly and are easily available.)

I will comment on this further, but only when both of my player video logs for the game are categorized and uploaded to YouTube for public viewing. I have yet to download the EA SWBF2 March 21st 2018 4.3Gb update which not brings my Xbox One Storage to just about 3.7Gb available. Hmm. over 70Gb's of storage for this game?

Stardate 95817.07

My primary Xbox One EA Star Wars Battlefront II Player Account video capture conducted on March 20th 2018 showing my current Rank and standing. This capture was completed one day prior to Update 2.0 Progression dropped on March 21st 2018. Now online, https://youtu.be/rv1IKbdZtWQ Entire Capture is 28:34, but had to speed up 4x to reach 6:42. 

After the update has completed its install, I will produce two more videos, and we shall see where that leads. 

Stardate 95820.6

I just finished my first game after the patch, and on top of the 386 000 credits I earned, I received another 25 000 after the match. Won't have time to play another match, but I would suggest for everyone to at least play a match and see if you still get more credits lagging behind.

Thanks @Tillus_Osciliath for posting my question and trydling's answer here in this thread, so people here can follow the progress as well.
It's a bit cumbersome IMHO that we are all forced to follow at least two threads on two different platforms to keep up with the latest news.

Edit: just noticed that Trydling's response to my question was the very last entry in that thread before it got closed. 🤔

Some of the details provided in the other thread were also quite important. For example that you now only need 4 skill points to progress from no card to an epic card, which makes the conversion rate of 40 crafting parts to 1 skill point 6x more valuable when it comes to progressing to epic.

Unfortunately I stumbled over that piece of information AFTER I had spent all my crafting parts in expectation of the upcoming patch and the uselessness of credits (and what I had originally thought also being true for crafting parts) for progression purposes.

In any case, I can report that the Patch yesterday worked insofar that I received 140.000 credits by opening all kinds of weirdly named crates.

I am not sure if that was my full missing amount and I am even less sure if in that calculation was included, that for the missed out credits I would have bought crates which in return would have given me plenty more duplicates which I also missed out on (but would have received 35 or 50 crafting parts each time). I guess they probably didn't and probably also rounded up or down the credits amount because 140.000 is quite an even number.

Now after EA finally has implemented a working fix,

• I am sitting on a load of credits I can't buy anything for.
• I am still lagging far behind other players not affected by the duplicate bug regarding the progression of my star cards
• the answers of the community managers regarding the fact that I am NOT interested in any fancy outfits for my Darth Vader or Assault Trooper and hence consider the credits as nearly worthless for me is again "we're working on it, please be patient"

So two big patches later basically not much has changed for me. ☹️

"Please wait, we will be taking care of your progression disadvantage somehow sometime" is still the current state as it has been when I was first confronted with the bug several months ago.

In the same boat, I received ~190k credits with the patch.  Woohoo? 

To make this right, the devs really need to give us an option to convert these funds to skill points.

I am going to play a little devil's advocate here and say I want to keep my credits. I know that sounds crazy but after playing 4 hours yesterday I gained 5 skill points and maybe 20,000 credits. I think it's going to be harder to get credits going forward.

@EA_David  @EA_Atic  @Lucien1969 @mysweetescape13  @narion_k  @Tronar2011  @vadergoth  @grimmace2  @Tillus_Osciliath  @cb042 @MrMisanthropy666  and all the rest of my peeps in this thread.

Okay, so first off, I do believe EA still owes us a "Sorry for the 2-3 month wait error issue we didn't fix." ...that should be a given.

This "gift" could be given in the form of "PARTS." I say this, because there is no way for them to give skill points to us without us specify which class, hero or ship we want it to go to. I can see that becoming super convoluted and why to make this harder than necessary.

My suggestion would be as follows. To calculate the number of parts, take into account the credits each of us received. Every 50,000 credits, it could equal 320 parts or 8 skill points. This would be the fairest way to make up for the fact we never had the chance to use the credits on the crate system which would have to award us more duplicate credits with of course some sort decay over time. The odds of duplicates is different for all of us, those who had more items crafted by parts would change the payout. That is if the payout of new items was preset, but if the payout is random then it would affect it, even more, making you hit many of the same duplicates over and over. I am no mathematician and I am doing this in abstract theory, if any of you are mathematicians, maybe you have a more accurate way of predicting this?

I am proposing that every 50,000 credits awarded be divided by crate average (rounded down the average of 3000, 2400 and 2200) 2,500 = 20 crates. Factor how many duplicate credits we would have received. I am taking this average from 20 crates in a row from my videos on Youtube. Becuase each time you open a crate your chances at a new item changes all subsequent crates I will round up as I rounded down on the average crates. (I don't think I am smart enough to figure out what this change would be without knowing all cards possible in the game.) Anyway, I digress, back to the average. I went through and watch a few of my videos, many of these were done early off so the number of duplicates wasn't at its highest point, but I think it gives us a good number anyway. I have attached the spreadsheet image. Per the spread sample data, I received an 800 per crate average duplicate credit payment. Taking the average, 800 x 20 = 16,000 credits. 16,000 divided by 2,500 = 6.4 crates. 5,125 divided by 2,500 = 2 crates. 1600 then would be the amount remaining. Essentially that is roughly 24,000 credits or 8.6 crates that we will not earn towards progression.

Again, this is a theoretical solution, but one that works in my books. Let me know what you guys think.

Also I didn't factor in what we would have received in parts... as I wasn't sure that would be overkill.

Solution: Credit each person who had duplicate issue 320 crafting parts per 50,000 credits that were paid back in patch 2.0.

- Paodok

Nice try, @Paodok. But I am pretty sure that whoever is in charge of making these "business" decisions at EA for Battlefront II won't even take a remote look at your calculations.

The guy didn't consider it necessary to even look at the bug this thread is all about from December to January. When in February the pressure had built to a certain point, he was permitting a half-baked approach of fixing it with patch 1.2, which - as we all here know  - didn't fix it for the vast majority of people affected by the bug (I've seen exactly two posts so far confirming that the patch did do something for them).

Then - with the focus of somehow getting the in-game real-money purchases going again by re-modelling the entire progression system - finally the new system was released and because of the mob nearly boiling also the missed credits were rewarded at the same time. (Without explaining us how they calculated the compensation amount, mind you).

But apparently they didn't even consider for a second that giving the people their credits at the time when credits buy entirely different stuff (fancy outfits instead of progression with the star cards) maybe wouldn't be greeted with too much enthusiasm.

How can you overlook such a thing, when everything everybody here did was complaining about their disadvantage regarding their progressing compared to the players unaffected by the bug?

So do you really expect a decision maker overlooking such a big issue, that he or she will take the time to look at your calculations? Sorry to rain on your parade. I know you mean well, I just don't want you to keep your hopes up or wasting more time with these kinds of detailed suggestions.

We're completely at their mercy regarding the if, when and how and the only thing you can really do is think twice next time before buying a game that has EA on its label, if you are not satisfied with how they handled things.

Apparently the developer ressources seem to be very scarce on top of that, because they released a half-ready progression system without the capability of in-game purchases and without any use for the credits in your account. Without another patch the current status is not self-reliant at all. People are acquiring credits after each match they can't buy anything with. I am wondering how much their support team is getting swamped by newbies asking what on earth the credits they receive all the time can be actually used for.

On November 17th 2017, It was all decided for us. There was no time devoted to us to repair this issue. And I don't know why nobody but me understands that. They fed us propaganda written by those with much greater influence and power within the company, And as such these member(s) had to comply to non disclosures.The fact that not one member disclosed this, was already established that they had information that was yet to be made public. Hint, no actual transparency.

We can assume that they knew in advance that the progression was coming.. Thus they kept us in the dark willfully for 120 days, or less to change the entire game so that we would not return and demand refunds.Yes, the fixed it, yes they returned the credits, yes the credits are now useless, yes, we cannot be provided the rank and privileges bestowed by our other games fortunate not to have this as a tremendous disservice. What is this thing that builds our dreams, yet slips away from us? Two words come to mind, Calculated deceit

I only received 217K. and lost access to eight star cards, Ha, go figure. But I have no time for this absurdity as I an consistently enjoying Captain, Helm, Tactical and Engineering with Star Trek Bridge Crew for Playstation VR with my new PS4 Pro, PS VR, TB Stealth Headset and wireless controllers.

Stardate 95825.26

I'm kind of viewing this as a dead issue at this point.  As far as the devs are concerned, the issue is corrected.  The star card situation is annoying to be sure but I was able to level up four cards to purple in a couple of hours yesterday, when under the old progression I still would not have upgraded one.  Again, not saying it's right but unless they're willing to let us level up heroes/troopers/starfighters of our choice with this as yet to be offered compensation, it really doesn't mean much.  Anything short of actually leveling up the class is irrelevant.  I will be able to earn starcards/upgrades faster than before, with the exception of hero ships (which I leveled all to blue on primary loadout before the conversion).  Hero ships are going to be a real pain.  If they want to drop a crate full of skill points, great, I'll use them, but it still won't make up for the leveling time we've lost by not being able to upgrade cards before the conversion.  Anything short of free levels is meaningless to me. 

@grimmace2  I hear you but I think this is still not finished. Not in my eyes and it shouldn't be for others. I feel alienated that there was nothing already decided by EA. I think they should check my post as my offer is fair as well as one that can be written into the code next update.

Two months ago, what we should have done, is asked specifically, 

"When this issue is fixed, will we be able to purchase crates?" OR "When this issue is fixed, will we be able to upgrade are outdated starcards?" 

I doubted then that this would go our way, as I have said many times before, they are all mouthpieces, and any information that they have is protected bu non-disclosure. Henceforth, the will provide a truth, but omit the facts relative to that truth. Great example is this one.

So besides adults being cheated, young adults and children have been as well, Yes even children were cheated, misinformed, by the omission that EA will fix this issue when crates are completely removed and only then. I have still several errors, bugs, glitches, exploits that have never been solved or even looked at for months. And soon I will be posting almost 100 new YouTube videos showing how really messed up the developers have continually with each update destroyed this game.

Stardate 95825.26

well its been DAYS and still not even ONE THOUGHT WTF EA???!!!!!

Well, patch this morning shows they can move quickly if they so choose.  Would be nice to have some "thoughts" from the dev team about the issue now.  Funny side note, the 2.0 patch screwed up some interceptor star cards.  I figured they would take forever to fix (if they even fixed it at all), so I did a little bit of grinding myself and fixed them myself.  Patch 2.1 this morning screwed them all up again.  Don't change guys, having normal, regular progression would really tarnish the stellar reputation EA has.

@mysweetescape13  Please let us know your channel link so we can subscribe. I will like and share the videos.

- Pao

I am trying to start a fledgling Youtube channel and I plan to do a video specifically on the topic of all of us in this forum. I plan to read some of the more important posts in this forum as well as show the Twitter and Facebook posts that I posted that really went unanswered by EA. It may only get a little play, but maybe if we all share the video (once finished) it will get some traction somewhere. If you all have blogs or web pages you can post to as well link back to this forum as well as the video (soon to be finished.)

Xbox ID:      Paodok
Youtube:     Star Wars Insiders
Twitter:        InsidersSW