Re: Duplicates Still DONT give back CREDITS!!!

@MrMisanthropy666  Well good news is they will be fixing it, bad news all the progression we did over the last couple days will be lost. I believe they are loading a server backup to the site which will fix the issue but most likely lose the data from the last few days.

https://battlefront-forums.ea.com/discussion/107743/24-4-25-4-online-issues-within-battlefront-ii/p1

Xbox ID:      Paodok
Youtube:     Star Wars Insiders
Twitter:        InsidersSW

- Paodok

@Tronar2011  @MrMisanthropy666  I started posting on this yesterday and about 8 more of the same type of post popped up. EAAtasshi mashed the posts together in a big post. You can find it here.

https://answers.ea.com/t5/Technical-Issues/Error-code-2396-Progression-issues/m-p/6767657/highlight/false#M16287

@MrMisanthropy666  Was that in the separate crate from the daily crate? I think it was for those who spent Crafting Parts yesterday and day before. I could be wrong, but I believe I received the amount I spent. 

@EA_Ataashi  I know you guys have had some major issues the past few days, but the "Hot Fix" has shown that when EA needs so they can act swiftly to a bug and fix it. I know you aware that we suffered greatly from our no credit for duplicate items bug for 2-3 months. This stopped many of us in our tracks in our progress. We waited as patiently as we could for these credits and then when we got them, the whole progression system was changed so that these backlogged credits could no longer help us with progression. (None of that being our fault.)

I know all of us were happy to get these backlogged credits. Even with the long wait, it felt like a weight lifted off of us and made playing the game fun again. BUT these credits didn't take into account the amount of crafting parts and credit decay we would have received by opening crates. I have posted several times a fair and feasible solution to this problem. But we have yet to hear anything more than "we are aware of this and looking into it." So far EA has had a history of showing that when issues happen that they offer an olive branch in the form of some sort of credits. An example would be the Milestones bug and the 5,000 credits given to everyone for this happening. We were never given a "sorry for the bug" crate... and we had this issue longer than anyone.

I have to say it feels like this isn't something EA thinks is important, nor does it look anyone is going to do anything for us. I have been an advocate for EA as well as this game, so don't see my comments as self-defeating or negative. I just feel enough time has past and EA needs to give us an answer this ASAP.

--------------- A FAIR SOLUTION -----------------

From my "Certain point of view," the plan I put forth was not an "extra" The crates gave out parts, those parts and the decay of credits is all something the system should have statistics of. It should be easy for the EA Dev team to figure out these numbers.

1. We should receive a "Sorry for the BUG" crate, we received this previously when for only a week the Milestone bug affected 100% of the SWB2 gamers, so EA has shown this pattern of goodwill. The crate should be in the form of Parts. We already saw from the "Hot Fix" that it is possible to place parts in crates. EA disgression on what we would receive.
   
   
2. We should receive 320 crafting parts per 50,000 credits from our backlogged "no credit for duplicates bug." This is figured by the number of duplicate items within the crates opened. There would have been more credits awarded to us each crate opened. SEE MORE INFORMATION BELOW.
   
   
3. We should receive 1170 parts because each crate opened would have had parts within them. Figuring a decay in credits along with the credits awarded we would have received these parts. SEE MORE INFORMATION BELOW.

I believe EA could make this right by giving us "PARTS" instead of credits. I say this because there is no way for them to give skill points to us without us specifying which h class, hero or ship we want the skill point to go towards.To calculate the number of parts, take into account the credits each of us received. Every 50,000 credits, should equal 320 parts (or 8 skill points.) This would be the fairest way to make up for the fact we never had the chance to use the credits on the crate system which would have to award us more duplicate credits figuring decay over time. The odds of duplicates would be different for all of us, those who had more items crafted by parts would change the payout. That is if the payout of new items was a preset number of items, but if the payout is random then it would affect it, even more, making you hit many of the same duplicates over and over. I am no mathematician and I am doing this as best as I can figure.

Here is how I worked it out for duplicates. For every 50,000 credits awarded from the "no credit for duplicates bug" , divide that by crate average (rounded down the average of the three crates 3000, 2400 and 2200) = 2,500 = 20 crates. Now factor how many duplicate credits we would have received. For this, I watched my videos on Youtube and used the numbers from 20 crates in a row.  I went through and watched ALL of my videos, many of these were done early off so the number of duplicates wasn't at its highest point, but I think it gives a fair number. Per this data, I received an 800 per crate average of duplicate credits. Now, taking the average, 800 x 20 = 16,000 credits. 16,000 divided by 2,500 = 6.4 crates. 5,125 divided by 2,500 = 2 crates. 1600 then would be the amount remaining. Essentially that is roughly 24,000 credits or 8.6 crates that we should have earned towards progression.

Here is how I worked it out for parts. I again watched my videos and figured a calculation on 60 crates opened and then did the average of them. The average came out to 41.19 per crate average. (With hero crate giving out about 35-50, etc.) When I factor that in with the number of crates within my decay algorithm above it would be 28.4 crates x 41.19 average = 1170 parts. This could be added in based on the number of crates that each person would have opened. Using my part shortage as an example.

Xbox ID:      Paodok
Youtube:     Star Wars Insiders
Twitter:        InsidersSW

@EA_Ataashi  Why isn't anybody from EA able to to respond about this issue in a useful way? 

Hey @Paodok 

As always, thanks for a great and detailed feedback :eahigh_file: And if you haven't done it already, I would suggest to join the conversation about the Crafting Parts in SWB2 here 😉

Hey @MrMisanthropy666

We're still working on that locked achievement issue. No ETA for now. And we know about "corrupted" holograms. It's also been investigated. We don't want all characters with lightsabers to share Luke's handless fate 😳

/Ataashi

Yes, we know there are quite a few other issues but we would like to know if there has been any further discussion regarding the duplicates not giving credits bug.  Yes, we know it has been fixed (mainly because you can't get crates anymore) but our progress was severely hampered.  The devs have acknowledged they were still thinking about it.  I'm assuming that most of us here considered that to mean there was some sort of compensation or solution that would allow us to level our characters, in addition to being able to increase our star card skill points, that was correlated with the amount of credits we received when the fix was successfully implemented.

This thread hasn't been closed or locked, which leads me to believe there is still an active resolution pending.  If you can evaluate where we're at and provide some meaningful feedback, we would appreciate it.

@EA_Ataashi, let me sum up why this is so frustrating.

On Tuesday, players started noticing issues with progression and EA jumped on the bugs immediately.

Five months ago, we had progression issues due to the duplicate cards and it was never tackled with such urgency.

Maybe the approach is different now, so far after launch.  But it still stands that I missed out on 170+ crates from the old system.  I would really like the lack of progression to get the same urgent attention that other lack of progression bugs have gotten in the past weeks.  I think other posters in this thread feel the same way.

170 crates is - rough estimate - something like 70 levels on my heroes.  That's not replaceable by credits (obviously) nor by crafting parts (since the levels mean the cards are capped or entirely locked).

@cb042  @MrMisanthropy666  I mentioned that as well in my post, the "Hot Fix"  was great to see happen so fast, but I am not going to lie and say it didn't burn me to see it done so quickly. I have chalked that up to the new leaf that has been turned over by EA with communication. But that also doesn't give them a pass to ignore this issue for going on 5 months now. EA Atasshi is the only person I know who has commented regularly and I commend that.

@EA_Ataashi  I went to the Coffee Machine Chat (I personally feel that name for the chat is too light-hearted for this topic, but I digress.) - I can see from this "chat" that it is more of a "hey we gave you what you were supposed to get, but maybe there is a better way?" I  have brought up many times that we never received the proper credits when the previous progression system is taken into account. But, I made a post no matter and I hope it does more than this page has because I feel as though I am sometimes speaking to myself in a mirror.

https://battlefront-forums.ea.com/discussion/108076/coffee-machine-chat-parts-to-skill-points

@MrMisanthropy666@cb042  @grimmace2 @Tronar2011 @tedstud  @WindUp951  @vengeful421 @MicaHarrisX  @DukeLasermaster  @Major-Band1t 
@-xX-Palisade-Xx-  @RENEGADEPETIE  @BourbonUp  @Tillus_Osciliath  @billysbrain  @IownGODtoo  @Fat_Sloth61  @GoodLuckTurret  @WreathIronsights  @vadergoth

Hello my fellow bug sufferers, I have taken EA_Atasshi's advice to go to the discussion about the Duplicates Credits into Parts debate on the page below. I haven't received a reply and I am now even sure who will be checking the posts, but I suggest everyone who was affected by the duplicate bug, go and make it known this isn't resolved. If you want to quote me or the post, by all means, do as I want them to know we are united in thinking this wasn't resolved and that they still owe us for more than what they gave us. Essentially what I am saying is that the debate on transferring the credits we already received isn't the issue, the issue is basically still a three-part outstanding issue of what we didn't receive because of them changing the progression system on us.

My post is halfway down on page3.
https://battlefront-forums.ea.com/discussion/108076/coffee-machine-chat-parts-to-skill-points/p3

A separate sidenote and something that isn't as important as the above issue is the fact that emotes is still not working for a few Heroes & Villains. This is a basic bug, but this far into the game, it should be fixed. I started a post organizing all the other twenty plus posts. If you have time after the "coffee talk post" please click the link below and + XP everyone as well as saying you are having the same issues. Thanks all. Pao.

https://answers.ea.com/t5/Bug-Reports/Emotes-not-working-Heroes-amp-Villians-Leia-Lando-Iden-Phasma/m-p/6772971#M13819

@DarkKorg  @Joaotemistocles  @Abp2  @bri0510  @narion_k  @mysweetescape13  @zeusfaberkev  @SuperNashwan40  @K_Nastee_K  @IamMVP3  @DDRK88  @damo666damo666  @Julybil  @bri0510  @rwhitt7926  @WreathIronsights  @xBLOWPHISHx  @AbsentiaDP  @GamadonE  @ChaoticNickel

Hello my fellow bug sufferers, I have taken EA_Atasshi's advice to go to the discussion about the Duplicates Credits into Parts debate on the page below. I haven't received a reply and I am now even sure who will be checking the posts, but I suggest everyone who was affected by the duplicate bug, go and make it known this isn't resolved. If you want to quote me or the post, by all means, do as I want them to know we are united in thinking this wasn't resolved and that they still owe us for more than what they gave us. Essentially what I am saying is that the debate on transferring the credits we already received isn't the issue, the issue is basically still a three-part outstanding issue of what we didn't receive because of them changing the progression system on us.

My post is halfway down on page 3.
https://battlefront-forums.ea.com/discussion/108076/coffee-machine-chat-parts-to-skill-points/p3

A separate sidenote and something that isn't as important as the above issue is the fact that emotes is still not working for a few Heroes & Villains. This is a basic bug, but this far into the game, it should be fixed. I started a post organizing all the other twenty plus posts. If you have time after the "coffee talk post" please click the link below and + XP everyone as well as saying you are having the same issues. Thanks all. Pao.

https://answers.ea.com/t5/Bug-Reports/Emotes-not-working-Heroes-amp-Villians-Leia-Lando-Iden-Phasma/...

@hawxthy  @the-creative-pup  @ZekeStarkiller  @rydigga85  @Style_Balls  @InvincibleKylo  @AramilX  @Enforcer1001  @Brickhowser  @Konman456  @wunlumpmonk  @TheOneOpcode  @pj37kve82  @Sickste9  @Rottingface  @scrubnub08  @Vision1138  @XFerginatorX  @Tronar2011  @_ThatKillBillOG_

Hello my fellow bug sufferers, I have taken EA_Atasshi's advice to go to the discussion about the Duplicates Credits into Parts debate on the page below. I haven't received a reply and I am now even sure who will be checking the posts, but I suggest everyone who was affected by the duplicate bug, go and make it known this isn't resolved. If you want to quote me or the post, by all means, do as I want them to know we are united in thinking this wasn't resolved and that they still owe us for more than what they gave us. Essentially what I am saying is that the debate on transferring the credits we already received isn't the issue, the issue is basically still a three-part outstanding issue of what we didn't receive because of them changing the progression system on us.

My post is halfway down on page 3.
https://battlefront-forums.ea.com/discussion/108076/coffee-machine-chat-parts-to-skill-points/p3

A separate sidenote and something that isn't as important as the above issue is the fact that emotes is still not working for a few Heroes & Villains. This is a basic bug, but this far into the game, it should be fixed. I started a post organizing all the other twenty plus posts. If you have time after the "coffee talk post" please click the link below and + XP everyone as well as saying you are having the same issues. Thanks all. Pao.

https://answers.ea.com/t5/Bug-Reports/Emotes-not-working-Heroes-amp-Villians-Leia-Lando-Iden-Phasma/...

@Paodok DONE .... I just posted in the forums as well. FYI Paodock is MCB in the forums, thats the post you want. I just quoted and added my 2 cents as your solution is acceptable.

@EA_Ataashi I just want to , again, add my comments of frustration. You will see that I also have posted several times both here and in the forums regarding this issue. I am glad to see that there is a new level of communication as far as the game goes as a whole. F8RGE in the forums is doing a great job of that. However, the fact remains that this was an ongoing issue for months and there was no resolution. This issue is STILL not resolved to our satisfaction because the core issue of our complaint was not addressed. An issue that greatly affected our progression levels with those of our peers , and , this was thru no fault of our own. I will also add that I own 2 versions of the deluxe edition , this will greatly effect my decision to purchase a future title, aka - spend more of my money with you guys..... I remodel homes for a living and if I had screwed up like this and NOT fixed the issue going on 5 months now, I'd be homeless on the street corner. Thats just the reality of it. The customer service so far, has really sucked. The credit dump upon change of progression was a nice gesture , but it still did not address the issue........ thats all I'm gonna say for now because I'm starting to feel hostile again and thats not going to solve anything. 

@EA_Ataashi, I think I finally figured out a good comparison.

Remember the Luke Hoth challenge?  It had a challenge something like 5 Galactic Assault and gave 1000 credits for itself, plus that gave the progress on the Hoth costume challenge.

Imagine if many players were not getting progress from Assault matches while it was happening.

Now imagine if, after the event was over, you went back and figured out who was owed 1000 credits.

You can see our frustration if that didn't include figuring out who should have tripped the costume crate were it not for the bugged incomplete challenge.

That's our problem.  We may have our backlog credit "rebate" from crate purchases, but we're still missing the thing we were really after while all that was broken - namely the extra parts from spending those missing credits, and the levels they'd have been turned into.