Forum Discussion
EA_Blueberry
Community Admin
7 years agoHi, @345SpitFire
Do you still get stuck after restarting your PC? Check to see if you have the latest Windows updates and driver for your video card downloaded. Those tend to be the most common factors when getting stuck on a loading screen.
How to Pull a DxDiag
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
PC Troubleshooting
https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/
- 7 years ago
Hi, I've tried restarting my PC and have installed the newest graphics driver and I still get the same issue.
- EA_Blueberry7 years ago
Community Admin
Can you upload a DxDiag for us so we can look at your system specs?
- 7 years ago
yeah sure thing, I think I did this right..?