I've had my own EA account for some times now, and I never bought an EA game on steam before.
I just did yesterday for the first time with battlefront 2.
When I launched the game, it connected me to an unknown EA account, without asking me to link my own EA account to my Steam account.
I tried to contact the EA support by chat, but they keep on closing my cases while I'm answering on chat ?
What can I do ?
I'm having the same issues mate trying to link my xbox account to the ea account, I keep getting it's linked to another email address witch I've never seen in my life
Yep exactly, for me it is linked to an unknown dannish mail, so I just bought a game for someone I dont know basically. And I tried to contact support. I opened 2 chats, when trying to answer to the support questions, they closed the chat.
I'm lost on how I can get the game I just bought on MY account !!
Community ManagerHey everyone,
If you're having problems with account linking, you can find further information on how to unlink and link accounts here: Unlink your platform accounts from your EA Account & Linking your platform accounts to your EA Account.
It's worth mentioning that when you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.
You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.
That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.
Should you need any further assistance in making account changes, please feel free to contact EA Help: How to get help with your EA Account
