I loaded up the game tonight and all items in the celebration edition that i did not own previously were locked. The items have been locked every time i close and reopen the game. I have tried uninstalling the celebration edition and redownloading with no luck.
Gamertag: HereSpartan117
Date: 3/21/20
Time: 3:45am
DICE TeamHey @DaIek_Boi @HSP117 are you still experiencing the missing Celebration Edition items?
/Atic
Having the same issue as of April 5, 2020.
Bought the base game. A few hours later bought what we thought was the Celeb Ed upgrade but looks like we were charged for the full Celeb Ed Game. Started a convo with EA-Alex via the twitter EAHelp account. Tried the following:
- Reset Alternate MAC Address
- Deleted local/cloud game saved data
- Removed gamer tag.
- Uninstall / Reinstall
GamerTag: skip5130
Whats the plan to resolve these issues???
DICE Team@EA_Atic - None of the content from the Celebration Ed update is available. For instance, Emotes:
When I view Chewbaca from Collections an selects Emotes, they are all locked with the message "UNLOCK WITH CELEBRATION EDITION"
Also, on the games main menu screen, it has a tile prompting to upgrade to the Celebration edition.
DICE TeamThanks for the reply! My brother and I game share and he made the purchase from his account technically. Is that why I can not have access to any of the skins ? Basically all cosmetics and skins are locked but it shows I have the celebration upgrade installed. I’ve reached out to EA and told the best option is for them to call me but then there is no prompt for them to reach out.
DICE Team
