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SuperguyA1's avatar
6 years ago

Audio is out of sync with video

Product: Star Wars Jedi: Fallen Order
Platform:PC
Summarize your bug All Cut scenes are off sync. Video ends before audio completes
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It's pretty obvious if it occurs.
What happens when the bug occurs? Audio is out of sync with video
What do you expect to see? Audio is out of sync with video

Audio is out of sync with video

4 Replies

  • Occurs for me as well, the first time was when the NPC climbs the ladder at the very beginning, he started saying something then his dialog cut out. restarted the game right there.

    The next play through went fine at the ladder. Then when he finds the Jedi star fighter wreckage shortly after and shows you his audio cuts out about 5 seconds in. I paused the game, then I started to hear some more ambient noise after about 1-2 minutes. Then unpaused and the dialog started but was way out of sync with the video.

    I restarted the game again... audio was out of sync with the ladder incident but not completely silent this time. The jedi star fighter wreckage scene had the exact same problem though. Very frustrating....

  • Seeing  the same issue, but on most cutscenes and sometimes when cal is talking to b1 it comes back in 10 seconds later. I would think a bug this bad would've been fixed a year later.

  • Just downloaded this game on my Xbox, and I have the same problem. Very disappointing. This game has been out for over a year, and it is still unplayable. Immediately uninstalled.

  • lastrogu3's avatar
    lastrogu3
    5 years ago

    I thought I replied in this thread! Must have been a different one... I resolved this issue. For me this one was acronis true image software that has security built in to prevent ransomware. Check ALL of your security software since I thought it could have been traditional AV conflicting with this and had turned it off without success. Turning off Acronis' security resolved the problem for me. It also helped immensely in other games. So it's not just something related to Jedi Fallen Order (for me). You may have other security software installed that could be scanning files as they are used that are intrusive So start checking your software.

    There was another issue that I had with a different game that may have been related to this and it was having Citrix Workspaces installed causing issues.

    Hope this helps!

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