Doesn't release until November 18 @ 5PM? HUH?

My region is the US and all my friends are playing.

Same problem. Live chat wont help you. Forums won't help you. Can't refund yet. Pretty awesome.

@hayzord @whatagaff Hey, taking a look you both appear to be using the same ISP and are in a similar location so I suspect this may be a factor. 

However I'd prefer to check that the info I have is right, can you post your approximate location and ISP?

My ISP is Google Fiber. I'm located in a suburb of Kansas City, Missouri.

I am in Kansas City.  On the live chat I have been told by Salve Marie that she saw I was talking to her from a US IP. She then proceeded to inform me when I bought the game for the third time, thirty seconds later, that it was purchased from an IP address in the Netherlands.

Hah. So we're all Google Fiber.

Fantastic.

@EA_David

I'm also having this issue, my ISP is Brighthouse, I like in Florida.  :-/ 

P.S. but I bought my game from gamestop.

Google fiber probs. ☹️

What kind of sense does it make that their rep here on the forums can see that we're in the US, their rep on the live chat can see that we're in the US, but for some ungodly reason their distribution service thinks we're in the Netherlands?

Like, seriously EA, how much more could you screw something up?