Error 721
How do I fix this issue?
Forum Discussion
136 Replies
Already did that. No dice.
Did all of that. Still 721. Can someone at your end please stop sending me links. I didn’t change anything here and it just stopped working.
Additional people commenting.
No server logs that match this behavior? Incorrect.
Can't pickout a UID for us individually, especially those who have created cases?
That's because it hasn't been escalated appropriately.
https://www.reddit.com/r/StarWarsSquadrons/comments/kzcnst/error_code_721_on_ps4/
EA_AljoCommunity Manager
Can you send me a PM with your PSN ID? It looks like the account you're posting with isn't the same one you're playing on. I'm going to relay the details of these accounts so an issue can be raised.
Sure thing!
I'll get some others to send you info as well for tracking.
This is a HUGE bummer as it was great to be social while playing the game.- @EA_Aljo DM sent, included extra info.
Also, forgot to say that I sent EA_Charlemgne a message on reddit with more data as well. - EA_Aljo
I've submitted a report on this. When I have more news, I'll post an update.
Also, @EA_Aljo - part of the known pattern of behavior that should be included w/the escalation is that the 721 error occurs and persists ONLY when CROSS PLAY is active.
Once it is turned off, it states that the EA server connection has been restored. However, no matches will ever become available to join.
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