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Anonymous's avatar
Anonymous
10 years ago
Solved

Invalid account

I try to connect but I get an error telling me my account is invalid every time.

  • TeacherPool's avatar
    TeacherPool
    7 years ago
    logan from @eahelp on twitter just helped me. my problem is solved

16 Replies

  • Primalflesh's avatar
    Primalflesh
    6 years ago

    That doesn't actually solve my problem. It just creates a new account, links the game to that, and means I have two accounts instead of one.

    The FAR simpler solution is for them to delete the link to my account in their system so I can relink it to my proper account and play. 

  • Primalflesh's avatar
    Primalflesh
    6 years ago

    Never got a notification of your reply for some reason. I'll hit them up there and publicly shame them for not getting to my trouble ticket for over a year.

  • streetsps4's avatar
    streetsps4
    6 years ago

    I’ve been in the same boat for a full YEAR!!! I haveEA games I’ve paid for that I can’t play because of this BS issue. I’m in a loop of customer service calls and they can’t tell me when they’ll delete the account. My PS4 and Xbox gamertags are connected to an EA account with an email that I don’t have access too so they can’t verify that it’s my account so there’s no way for me to do anything until they delete and unconnected the accounts. Total BS!!!

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    6 years ago
    I'm closing this thread to stop it being necroed.

    If you have any issues with STAR WARS: Battlefront 1 please make a new topic about the issues you are having and what kind of steps you have tried to solve it.

    For account issues follow this link and get in contact with EA support: https://help.ea.com/au/contact-us/

    /Atic

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