Forum Discussion
Game: Star Wars Battlefront (2015)
Platform: Xbox Series s
Region: UK (Staffordshire)
Gamertag: Subutai1175
Issue: Cannot connect to EA servers – error code 721
Date/Time observed: every attempt
Frequency: 100% – every attempt to connect
Other EA titles tested: Battlefront II (2017) connects with no issues on same console/network
NAT type: [Open– from Xbox network test]
Connection type: Wired Ethernet
Troubleshooting tried:
- Restart console and router
- UPnP enabled on router
- DNS set to Google (8.8.8.8 / 8.8.4.4)
- Re-linked EA account
- Cleared reserved space / cache
- Still receiving error 721
Summary:
Battlefront (2015) is failing to connect to EA servers with error code 721 in the UK region. Other EA games (including Battlefront II) connect normally, which suggests this is a server-side issue specific to Battlefront (2015) on Xbox. Please confirm server status and advise on resolution.
As few already pointed out, the SWBF on Xbox are not connecting to EA servers. Tha game is unplayable for me right now. It only runs the Training mode. It would be great, if EA or Microsoft look into that.
- ethanC20203 months agoRising Rookie
Yes we need this fixed.
- McGbot3 months agoNew Traveler
Same issue here. Just got off chat with support and didn’t get to the bottom of it.
- StarlightStorm3 months agoSeasoned Rookie
Did they just not have a clue it was happening or just didnt have answer how to fix?
- McGbot3 months agoNew Traveler
they were walking me through “log in, log, out, do this, reconnect stuff and the. switched gears real quick and said “go to the forum and see if anyone else is having the issue and up vote ones that sound like yours.”. Either they were just trying to get rid of me or figured out it wasn’t just my issue. Can’t believe no word a week later.
- Firstwizard92763 months agoRising Rookie
Yes, same issue here. I’m in North America and SWBF 2015 just keeps trying to connect to the SWBF server but never successfully. Has been a few days. All other games connect fine. Friends and family having the same issue.
- 3 months ago
Та же проблема с Series X и Xbox ONE
- cmskatz3 months agoSeasoned Newcomer
Not been able to play for a couple of weeks now. EA is there a plan to address this?
- ajyousey3213 months agoSeasoned Newcomer
Please fix this!
- Zamzaman3 months agoSeasoned Vanguard
I could connect but never find a game. Now I can't connect. Just infinite 'connecting'.
- WArDeaTh67593 months agoSeasoned Newcomer
I live in Brazil and I use Xbox series X and I play SW battlefront 2015 and I have no connection to play online. That sucks!
- 3476f5b0b4431d423 months agoSeasoned Newcomer
Just bought expansion packs for this and a few days ago and now we can not play anything. The IT connect said the server was being shut down. How can you sell for this game and then say that the server is shut down. I am frustrated beyond belief with this.
- SmokiestZoo3 months agoNew Rookie
EA_Kent EA_Leeuw Your customers all over the world are frustrated by our inability to connect with the EA servers to play Star Wars Battlefront 2015.
When this happened two years ago, you guys helped correct it. Can you help put thousands of your users back online today?! many thanks for your help!