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jorahjorahkaika's avatar
jorahjorahkaika
6 years ago

PS4 game currently unplayable: corrupt or incomplete download bug

Product: Star Wars Jedi: Fallen Order
Platform:Sony Playstation 4
Summarize your bug When I get to the Mantis (ship) to world hop, it says "You can't world hop until you've finished downloading the game". But the game is fully downloaded. Exit and reload, "you can't load your saved game because this content hasn't installed yet" Delete and reinstall: occasionally says "download corrupt, delete and reinstall again". Even when it works, can't load my saved games at 6% and 11% because "this part of the game hasn't downloaded/been installed yet". no problems with any other games on the system just Star Wars Fallen Order.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not sure --- if it doesn't do it --- it might be isolated to all/some PS4 situations. But it is game-breaking and hope it can be fixed!
What happens when the bug occurs? I can only start over again, after 4 times I am finished starting over, I need it fixed (or need a refund but the game rocks, please fix it).
What do you expect to see? I expect to load my saved games, or, use the hub to world hop!

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When I get to the Mantis (ship) to world hop, it says "You can't world hop until you've finished downloading the game". But the game is fully downloaded.

Exit and reload, "you can't load your saved game because this content hasn't installed yet"

Delete and reinstall: occasionally says "download corrupt, delete and reinstall again". Even when it works, can't load my saved games at 6% and 11% because "this part of the game hasn't downloaded/been installed yet". no problems with any other games on the system just Star Wars Fallen Order.

4 Replies

  • Smokem32's avatar
    Smokem32
    6 years ago

    If it's a bug or corruption with the game, that's all EA's problem 🙂

    If it's not, then I can only assume it may have something to do with your PS4 hard drive.  You've checked your storage and made sure it isn't full?  The hard drive inside is in good condition?  Tested?  If it is more than 5-7 years old, I'd recommend having a pro test it.  It's not hard to take out of PS4 at all, literally slide top cover off and 1 screw to take off to slide the HDD out.

    I have PC version, no issues so far (knock on particle board).

    GL!

  • jorahjorahkaika's avatar
    jorahjorahkaika
    6 years ago

    Yeah it looks like a storage/ hard drive issue but no other games/downloads/software has problems or has had problems before. I'm using a newish Baracuda Seagate 2TB hard drive and it performs great. There is over 100GB of free storage.  Funny thing, a few hours after I posted this the game-breaking bug seems to have fixed itself (for now) as suddenly I'm able to load the game when before it said "can not load saved game as this portion of the game has not been downloaded" (even though nothing is "Downloading" and it seems to be fully installed).   Perhaps they're working out the kinks. Hard to say, hopefully, I can keep playing it and EA will keep fixing the bugs!

  • GrumpyKitten058's avatar
    GrumpyKitten058
    5 years ago

    I have the same problem and I have no idea who to contact about it to get it fixed. I'm re-downloading the game right now to see if that fixes the issue, but my console is only downloading 18 GB total when I know the game is around 50 GB. I have the exact same issue you're having where it wont let me leave the first planet due to not all the data being downloaded but it is all downloaded and when I quit the game and try to go back in it wont load the save file because it still tells me the whole thing needs to be downloaded. 

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