Re: Issue: Infinite server loading screen/Stuck at server "credits" screen

Yes it locked up on me as well, Music stops

Hi all, 

I am really sorry you guys are experiencing this issues, could you check the following link and make sure every step has been performed:

http://help.ea.com/en-us/help/faq/how-to-troubleshoot-crashing-and-freezing-issues

Start with these basic steps

1. Check the minimum system requirements of the game against your computer (Windows/Mac) and update any drivers that are out-of-date.
2. Unplug all USB devices (aside from the mouse and keyboard) and try the game again.
3. Disable the Origin in-game overlay (IGO).
   • To do this, launch the Origin client, then go to the Origin menu, Application Settings, Origin In Game, and then uncheck "Enable Origin In Game."
4. Update the game.
5. Repair the game install.
6. Update your system (Windows/Mac)

If the basics didn't isolate the issue, try these advanced steps

1. Perform a System Restore.
   • We recommend creating System Restore Points before performing this step.
   • For more information, read Microsoft's System Restore FAQ.
2. Run the game as admin.
3. Disable any Firewall / Antivirus apps or programs.
4. Check Windows compatibility with the game.
5. Temporarily disable UAC. 
   • Go to the Disable UAC section in this article.
6. Create a new admin account (Windows/Mac)
7. Perform a clean boot.

Let us know if it helped. 

Nuno

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Hi,

I Disabled the Origin In game inlay and it almost worked as I managed to play Walker Assault with a few games without it freezing, except when I finished Walker Assault on Jundland Wastes as Imperials just now, the game froze at the credits. I have disabled UAC and my system restore by default is set to off. it almost helped as disabling Origin In game did help a lot but it did not fix the problem completely.

Regards,

James 

TGI_JIMMY

@TGI_JIMMY Hey, can I couble check if you're playing after a Clean Boot restart? It may help more if it was missed on the list of steps above. 

http://help.ea.com/article/how-to-clean-boot-your-pc

Cheers. 

Hi,

I did not perform a Clean Boot, do I have to perform a Clean Boot to get Walker Assault to not freeze at the end?

Regards,

James

TGI_JIMMY

You shouldn't need to Clean Boot every time at all, but it's a useful tool in tracking down the source of an issue.

If you try it as a test, the result will help to determine where the problem lies. 

Hi,

I did a clean boot and I kept the option open: leave origin overlay open in account settings; and it still freezes on Walker Assault. I know that if I disable Origin In game inlay it will be a delayed crash but I just want to know why my game keeps crashing at the end of Walker Assault but I am not being given an answer instead I am giving endless Troubleshooting by EA which masks the problem made by your game. If I have to buy a new processor and new graphics card just to run PC Star Wars Battlefront then to me its a waste of money. No game is worth £40 + £40 (Season pass) + £200 (having a new processor and gpu)

Regards,

James

And I noticed something, how on earth can a game use nearly 2-3 million k of my ram during gameplay that means a lot of data is being transmitted. Before the Jan/Feb patch everything worked ok but I feel this game is pushing my PC to the limit. To me adding personal stats at the end of a match is completely unneccessary as its caused the game to crash at the end of most Walker Assault matches. I would rather EA focus on removing the bugs in the game than nerfing a gun because too many noobs can't stand getting killed by one. If EA can't tell me why my game is consistently crashing at the end of Walker Assault (and not telling me to troubleshoot) then I should have the right for a full refund as this game is a faulty good.

Regards,

James

TGI_JIMMY

Guys got the same issue. I realized that I was not able to play Walker Assault on Jundland Wastes and I was also not able to play the Rebel Depot map on smaller scale battles. Whenever I try to connect on a game on these two maps the game enters into an infinite loading screen pushing me to force close the game or I guess whenever in the map cycle I hit these maps same problem. I haven´t checked all but these two for sure I can`t play.
Gaming platform is PC. I Installed the game in August. Hope a fix can be implemented soon. Just so curious to see these maps.

Platform: PC
Issue: Infinite loading or can't leave game
Can you reproduce this issue 100% of the time: Yes
Details on how to reproduce the issue: See my post above.
Region: EU
Internet Service Provider (ISP): Türk Telekom ADSL
Connection Speed: 10 mbit
Screenshots or Private video links: N/A (It just keeps on the loading screen or leaving the game once the affected maps show up.
If you’re platform is PC, please post the following details.
Processor (CPU): Intel + i4770k
Graphics Card (GPU): Nvidia GTX770
Memory: 16GB
Operating System: Windows 10 64bit

@The_Real_Tokmak Hi, can you try a repair of the game and check again?

If you right-click the game panel you'll get the repair option. 

Thanks. 

Thank you I can play Jundland Wastes ow. Assume the other one is fixed too. Great👍

Wonderful, thanks for the confirmation, Enjoy the game!

Having the same bug since patch. Friend of mine has the bug, too.

As we didn't have this bug before the patch, we strongly think that it's a problem on your end.

Let me rephrase the problem: Game is over, "Loading" is displayed, but the next map never loads.

On a sidenote, anotehr friend of mine doesn't have the problem at all.

After the latest updat, and having tried all the recommendations, I still get stuck at the credits screen - but only in Walker Assault.  I can play bespin, any 12 person game or even Supremacy without issue.  However, every game now of walker assault locks up.   Definitely a bug .

@Ender_job @TotalEpicNinja Hi, we have had a few reports of this. Can you try the repair if you haven't already. 

If that doesn't have an effect, can you try restarting with a Clean Boot?

https://help.ea.com/in/help/faq/how-to-clean-boot-your-pc/

Thank you. 

Have repaired.   No improvement 

tried a clean boot on w10 and ended up with the PC stuck at the welcome screen and on phone with tech support -  never going to do that again

Sorry that the steps didn't help, but thank you for the info. 

There was a small update/maintenance period this morning, can someone confirm or deny whether the issue persists now?

Hi, everybody. Yes, the issue is still persists: infinite loading screen on the walker assault maps(((

I have played last night and again this morning.

i only get stuck after playing Walker Assault.

i can play any 12 person game and it never hands.

after every game of WA, I have to Ctrl-Alt -Del yo the task manager to end the game.

if I try to join a game of WA that is in between games (one ended and is changing sides or scenes) I get hung there also.

i have to join a game that is in progress 

ugh!!!!!

Having this issue too. Have had since clean boot in august, worsened with latest DLC (before it was intermittent with all modes, now it is more heavily affecting WA mode)

Platform: PC
Issue:
Infinite loading screen on round summary (usually after walker assault but happens on other game modes intermittently) and when loading first game (almost always with walker assault, less often other game modes).

Can you reproduce this issue 100% of the time:
Not quite 100% but fairly reliably.

Details on how to reproduce the issue:
Start match of walker assault and it will likely happen when trying to load.
If it loads stay in match after game ends, it probably happens on round summary.
Get fed up and try another game mode, and wait for it to happen eventually.

My Specs: (GPU is low, but i play at 1280@ >40fps and is quite playable when it loads. SSD is not the issue.
UserBenchmarks: Game 20%, Desk 85%, Work 52%
CPU: Intel Core i5-6600K - 99.5%
GPU: Intel HD 530 (Desktop Skylake) - 10.5%
SSD: PNY SSD2SC240G1CS2754D117-488 240GB - 86.5%
HDD: WD WD5000AACS-00ZUB0 500GB - 49.1%
RAM: Corsair Vengeance LPX DDR4 3000 C15 2x8GB - 78.5%
MBD: Gigabyte GA-Z170XP-SLI

Frankly, the "workaround" of task quitting and trying again is a joke. That is not a fix. That is a troubleshooting step. One i tried before checking your "known problems and solutions" page.
I have done port forwarding (had to or I encountered EA disconnects every game loading screen), repaired, and reinstalled.

I am fed up honestly.

Afew reports it been going on now for 2 weeks can some one just fix already 

@EuphonyWhite Hi, do you have a discrete GPU? The listed GPU is well below the minimum specs for the game. 

@COMBOY-31 Can you post a link to your dxdiag?

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Can you try the repair if you haven't already?

Hi guys, yes the problem is still there after the newest update. For me it all started after the Death Star update on both my PC and my Laptop! Also it seems like it occurs only on certain maps of Walker Assault (possible Supremacy and Turning Point, too havent played that) one or both rounds are over. Many people seem to have the same problem and are really getting annoyed over here: http://starwars.ea.com/starwars/battlefront/forums/discussion/55556/game-freezes-on-round-summary-screen-merged/p1

A solution other that "repair/reinstall your game", "update your GPU drivers and Windows" or "clean boot your OS" should be found soon, because this is really a game breaker!!!

I have been experiencing this issue since I downloaded the Death Star update.

This issue is only occurring on Walker Assault, all other game modes are completely fine.

The issue pertains to nearly every map except Graveyard of Giants and one of the Endor maps.

Using the "Leave game" button does nothing. The "Next round" button does not appear at all. I've waited 15 minutes to get to the next round but I can not get past the End of Round summary. The only way to get around this bug is to kill the Battlefront process through the task manager.

I'm running Windows 10 Pro. Intel core i7-6700 CPU # 2.4GHz with 16GB ram with an NVIDIA GeForce GTX 960 with 2GB GDDR5 Ram.

I have done all of the troubleshooting steps suggested in this thread and others. My system is running all the current drivers and Windows fully patched.

I'd say about half the people on my friends list are experiencing this issue. Most wont even play Walker Assault right now. This bug is very frustrating in that you have to constantly kill the BF process and relaunch BF. Then you almost certainly end up in the que. By the time you get back into a game you were playing with friends the map is 1/2 over.

I consider this bug game breaking for the WA mode. Very disappointed that such a wide spread issue has received no solution. I regret dropping 50 bucks on the season pass at this point.