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CT-6924's avatar
CT-6924
Rising Novice
26 days ago
Solved

Specific Games Crash on Startup

Every game I own that uses the EA App is bought from Steam. Out of my library of games, three of then crash on startup. Those being STAR WARS Battlefront (2015), STAR WARS Squadrons, and Battlefield 5. This is when opening the games from Steam or from the EA App.  Before moving to the EA App, this was not a problem for me.

With each crash a popup apears within the EA App that reads "An error on our end caused the launch to fail. Try again a little later." I have tried other supposed solutions from the forums that have been tagged as such; they have not helped.

These are just the games I know of, but there could be more. I just wanna play my games.

  • No longer needed, just ended up reseting Windows and it works fine now. Wouldn't have felt the need to if EA implemented an actual customer service line and not some BS community run forum site. Could've actually solved the problem in the same amount of time it took to get a reply. Thanks anyways.

3 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    22 days ago

    For next time, if you would like immediate assistance, you can try reaching out to chat support via EA Help.

  • CT-6924's avatar
    CT-6924
    Rising Novice
    22 days ago

    No longer needed, just ended up reseting Windows and it works fine now. Wouldn't have felt the need to if EA implemented an actual customer service line and not some BS community run forum site. Could've actually solved the problem in the same amount of time it took to get a reply. Thanks anyways.

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