Title - basically. I own the digital PS4-version; the PS5-upgrade is supposed to be a free upgrade according to: Star Wars™ Jedi: Fallen Order | Next Gen Release Details.The EA chat support is unable to assist in any shape or form. I've also tried restoring my PSN licences and subsequently rebooting my console. I've also tried downloading the PS4-version. I've tried deleting the PS4-version after booting the game (maybe it would recognize save data?). NOTHING is working.The issue seems due to EA suddenly merging the two versions into a single version and now the PSN storefront doesn't recognize me as an owner of the PS4-version, because it essentially doesn't "exist" anymore?Please help :-)

Hi. When I go to upgrade my PS4 digital copy of Jedi Fallen Order, the link at the side of the page only gives me an option to pay for the PS5 upgrade. I have clicked on the main page for Fallen order PS5 as well and there is no option for free upgrade. I have contacted Playstation support and they have said this issue should be dealt with by EA. This is not a problem with several other games that have free PS5 upgrades. If this is broken, can you please send me a code to claim my free upgrade?

Hey @flaregatsby to check have you tried the steps mentioned in our blog post here?

Your link doesn't work. I am having the same problem. I have th4le digital PS4 version and there is no option available to upgrade it?

I have the same problem. Did you find a solution?

Hi @Tannay786 @Lycaniac Have you checked for any updates to Fallen Order? If non are available can you try searching for PS5 version (with your CD inserted if you have a disc) and confirm if you can download or purchase it?

STAR WARS Jedi: Fallen Order - PS5-version upgrade is NOT free now?

17 Replies

Tannay786
2 years ago
@EA_Illium sure, I have attached three photos from my PS5.
Tannay786
2 years ago
@EA_Illium , here are another three from the PS App.
Tannay786
2 years ago
@EA_Illium can we get an update on this, please?
Sony have also asked for screenshots, which I've provided, and then been informed that it's sitting with a specialist team, and that's it, I've heard nothing back.
Is there a fix coming?
Tannay786
11 months ago
@EA_Illium can we get an update on this?
FifaWS
11 months ago
I got the PS5 upgrade for free the following way:
I put the PS4/PS5 version of the game in my cart on the PlayStation store on my PS5. When I saw it was the regular price I wanted to empty my cart but didn’t know how. So tried to empty the cart in the app on my iPhone and saw there that the game was free. So I downloaded the game via de iPhone app to my PS5 and now I have the PS5 version for free.

hope this helps.
Tannay786
11 months ago
@EA_Illium just to make you aware, this has now been resolved. I tried it again today by chance, and the upgrade was available.
Tannay786
11 months ago
Thanks. But I think it's been resolved via the standard method. I went to the PS4 version in my library and then clicked on the PS5 version and it said Free PS5 Upgrade and I hit download.
Previously, it had the full price showing and there was no option to upgrade. Thanks for your post though.

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STAR WARS Jedi: Fallen Order - PS5-version upgrade is NOT free now?

17 Replies

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