i attached my DXDiag report. I have a total gaming PC and went through ALL of the troubleshooting steps with no change. I'm using the EA App (beta) and running my game within that environment. Any help would be appreciated.

Hey @Lordoraan,Were you able to play the game before on Windows 11?

No. I just got the new PC. As I said, I did all of the TS steps required with no effect.

Is there another method of playing the game without using the EA App?

I uninstalled the game and the EA App and downloaded and installed Orging instaed. I get the same error using Orgin wth the game. ???

Hey @Lordoraan,What is the specific error that you're getting?And when you mention that you've tried all troubleshooting steps required, which steps do you mean exactly?

STAR WARS Jedi: Fallen Order will not launch on Windows11...

26 Replies

Lordoraan
New Rookie
4 years ago
Media Pack is only for N editions of Windows. My version already has it.
EA_Leeuw
Community Manager
4 years ago
@Lordoraan, that is correct, however it has worked for others in the past to still install this Media Pack, which solved the issue for them. Have you tried to install it? Or did it not let you install it?
Lordoraan
New Rookie
4 years ago
I would not even find it in the apps. Is there a direct link for a KB for Windows 11N
EA_Leeuw
Community Manager
4 years ago
@Lordoraan, what do you mean exactly? Are you unable to download the program that I linked in one of my previous posts?
Lordoraan
New Rookie
4 years ago
I could not fine a direct download for Windows11 N. I treid downloading and running Windows_MediaFeaturePack_x64_1903_V1 but it did not work.
EA_Leeuw
Community Manager
4 years ago
@Lordoraan, what did not work? Was it not able to install itself, or were you able to install it but didn't it solve the issue for you?
Lordoraan
New Rookie
4 years ago
See attached image. I tried to install the Windows_mediaFeaturePack_x64_1903_V1 and it gave me an error. Also, please see attached PC spec.
Lordoraan
New Rookie
4 years ago
Also attached is my DXDiag file.
DxDiag.txt104 KB
Lordoraan
New Rookie
4 years ago
@EA_Leeuw OK. So I installed DirectX 9C and I do not get an error anymore. By the way, I uninstalled Fallen Order and installed The Force Unleashed instead. When I run the game, I get to the Prompt screen that sets resolution, movement, and combat, but when I click on play nothing happens.
EA_Leeuw
Community Manager
4 years ago
@Lordoraan, sorry, please don't mention two different games in your thread where you're experiencing issues with. This thread is for SW:JFO, changing the subject makes the thread very confusing.

So you now installed DirectX 9 and SW:JFO works again on your PC?

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STAR WARS Jedi: Fallen Order will not launch on Windows11...

26 Replies

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