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AisAnswer's avatar
AisAnswer
Seasoned Newcomer
1 month ago

"An error on our end caused the launch to fail. Try again a little later"

Trying to figure out what is going on with my copy of Jedi Survivor and Jedi Fallen Order. Both purchases on Steam around launch. Tried coming back to them around May the 4th for Star Wars day and was met with the error above. I've tried using EA app recovery. I've uninstalled, and reinstalled. Verified files as well as attempted to run as administrator and nothing allows me to launch the games. Was able to launch both of these games perfectly fine around when they launches but am not having such luck now. Hoping I can get any assistance possible to be able to play these games again. 

Ill add attachment next type I restart my PC because for whatever reason the error code won't pop up again on the EA App

 

3 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    23 days ago

    Hi there, I noticed you posted this a while ago and didn't get any replies. I'm sorry to hear you're having trouble launching your Star Wars games. 

    I just want to check if you managed to get this fixed or if you're still having trouble with it? Let us know if you still need help, and we will be happy to assist. 

  • RedRiotJ10's avatar
    RedRiotJ10
    Seasoned Newcomer
    22 days ago

    Im having the exact same isssue can you help me?

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    20 days ago

    Absolutely. Are you trying to launch the game using the EA app? 

    Also, could you please let me know which troubleshooting steps you've tried so far, so I don't ask you to repeat them. 

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