Forum Discussion

DarthSwollo's avatar
3 years ago

Constant Crashing In End Game

I am seeing constant and consistent crashing everywhere in game. I can usually get anywhere up to 1 hours worth of play time before the game crashes. This is especially annoying as I am in the end game solving the additional puzzles.

This is very frustrating as there is no autosave feature in Jedi Survivor; so it means every time I begin or complete a puzzle, if I don't make it to a meditation point before the game crashes - all my progress will be lost and I will have to do everything again. There are puzzles within the game I have had to solve FIVE TIMES!

Attached is my system Diag, I have all the latest drivers, BIOS updates, and have within 24 hours verified all steam files.

FIX!

THE!

GAME!

4 Replies

  • DarthSwollo's avatar
    DarthSwollo
    3 years ago

    Prior to completing the Diag I had done a clean install through the NVIDIA G-experience launcher - but happy to give your version a shot to.

    Also; prior to installing Jedi Survivor I had 0 video driver errors previously. Even had to do a clean windows install after one of the crashes corrupted the data on my SSD (never install a game on your boot drive kids). 

    Thank you for the response.

  • Hello again - after completing a clean install of all video drivers, I’m now getting error KERNEL32.dll

    Please can someone from EA just respond with at least a “hey we’ve got your feedback, you’re not alone and we are building a patch that will address these issues”

    I mean I am hanging off forums and community posts waiting to see when the next patch will be released and what it will fix. I so love playing this game, but it breaks my heart that every time I complete a hard puzzle, knowing that it will most likely crash and I will have to do it again, and again, and again until I can make it to a mediation spot just to save my progress. 

    i am so very disappointed. 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @DarthSwollo  I don't have any contact with the developers or QV team, so I can't help there.  But with KERNEL32.dll errors, it's worth running some basic checks of your Windows system files.  This is not normal while running Jedi Survivor at all—I've had zero of those and only one CTD, and the other dxdiags I've looked at don't have that kind of error either.  Anyway:

    • Hit Windows key-X
    • Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
    • Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Checkhealth” without quotes, and enter
    • If the scan does detect corruption, stop here and let me know
    • Otherwise, inside the window, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
    • The system will start validating soon. If it throws an error, please list it here
    • After it reaches 100%, copy and paste “sfc /scannow” without quotes into the window, and enter
    • Post the message you receive here

    Restart your computer, open Settings > Update & Security, and click the box to check for updates.  If any install, restart again afterwards.  If you still get more crashes after this, I'd like to see the crash-related info from the Reliability Monitor or Event Viewer

    If you'd rather hear from EA, that's understandable, but that answer might never come at all.

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