Constant crashing Xbox Series X
Product: STAR WARS Jedi: Survivor Platform:Xbox Series X Summarize your bug Games crashes constantly mainly on cut scenes but also during standard play. The game is currently unplayable How often...
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@Bellarmine360 wrote:
@chrico71988Its wild. To pay over $70 for a product that doesn't even work. Its mind blowing.
The exact same thing is happening with my digital copy of Gotham Knights. Still unable to play that title. I get past the opening scenes, begin the tutorial, and it freezes within 2 minutes of gameplay. I'm so tired and frustrated with these developers releasing these games that are not finished and/or fully tested. It's infuriating that we waste our hard-earned money on disappointing experiences.
EA support has yet to respond with a working solution to these issues on any of these threads.
Its ridiculous. Odds are I'll need to take it to the Better Business Bureau to get my money back from EA for my defective product. Its absolutely ridiculous.
EA_IlliumEA Staff (Retired)
Hi @Bellarmine360 @chrico71988 @ShamelessDK
Thank you for the information you have provided so far. I wanted to check if you are using an insider build of the Xbox OS?
Thanks!
@EA_Illium wrote:Hi @Bellarmine360 @chrico71988 @ShamelessDK
Thank you for the information you have provided so far. I wanted to check if you are using an insider build of the Xbox OS?
Thanks!
I don't know what that means.
The first day I received my Series X from Walmart, I opened my Xbox Series X box, plugged it in, and that's how I've played it since. However Microsoft intended it from the manufacturer standard.
- EA_Illium@chrico71988 Apologies the insider program is something you can sign up for to get and check out xbox features early.
More information here: https://support.xbox.com/en-US/help/account-profile/manage-account/xbox-insider-program
@EA_Illium wrote:
@chrico71988Apologies the insider program is something you can sign up for to get and check out xbox features early.
More information here: https://support.xbox.com/en-US/help/account-profile/manage-account/xbox-insider-programDoes it help explain why game developers are releasing games before they're finished and causing anger and frustration among us consumers since we're wasting money on a subpar, unfinished product.
It's ridiculous. This should have been fixed by now.
Any word on anything being done?! It's awfully quiet out there...and my game is STILL NOT WORKING. Anything at all??
- @chrico71988 Negative Ghost Rider.
- @EA_Illium I have two separate XSX consoles in my household. One is opted into the Xbox Insiders program, the other is not. Neither XSX can play the game. All workarounds presented were done on both consoles and then some.
Thank you for being the only one reaching out by the way. It is appreciated, regardless of my frustrations.
@Bellarmine360 wrote:
@chrico71988Negative Ghost Rider.It's absolutely ridiculous. They make you preorder it to get exclusive stuff, but then you can't play the game for...what? A month? 3? A year? Longer? What's it going to be?
Hoping for a patch soon since it’s been a while since the last one. Been waiting since day one to play this game and it hurts that it’s gone so quiet around the communication about fixes
- @AgathorSin Don't hold your breath friend.
- @chrico71988 I ended up going to the Better Business Bureau to open a ticket to get my money back since EA doesn't wanna play ball. Lmao.
Any chance you have heard anything from the devs? I really want to play some Jedi Survivor, but at this point, I load up the game to watch it crash. I still have 0 hours into the game because It does not work. I even uploaded a video of it happening, and I can repeat the process repeatedly. The game is broken for me and there is not a thing I can do. Please respond with something to give me some hope.
So, I guess no one has information?
Those of us who held out way past the refundable period now have a game that does not work at all.
You won’t even reply to this but please help. There must be something that we can do? Is there a patch coming? Just please, give us some information.Nothing, no.
More of the same issues are popping up in the threads too. Mostly all on next gen consoles. But still no help or info.
- @EA_Illium So are you not helping anymore?
It’s been so long now and I still can’t play.
Guess you guys don’t care. I paid for a broken game and no one will give info on it.
When is the next update? It’s been weeks since I have any patch. - @EA_Illium Another update and the game is still broken for me. It has been nearly two months now and I still cannot play. How do I get a refund if I am in the UK and I am past the return date from the original store I brought it from.
I basically have a disc that could be used as a book separator. Will I ever be a lie to play this game? Same for me bought it the 1st day it came out. At this point it's time for a refund.
I am also unable to even start the game, very disappointing.
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