download stuck on the last 0.01GB

I am experiencing a persistent issue with downloading the game Jedi Survivor. The download process has stalled with 0.01 GB remaining and has been in this state for the past three hours.
This issue has prevented me from completing the download and starting the game. The prolonged wait and inability to resolve the issue have caused significant frustration.

I kindly request assistance in resolving this issue so I can successfully complete the download of Jedi Survivor. Any guidance or support you can provide would be greatly appreciated.