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TrashGamer31's avatar
12 months ago
Solved

Game Crashes during Ninth Sister cutscenes

I’ve tried probably 20 times to finish the ninth sister fight on coruscant, but every time during one of the cutscenes before during or after the fight my game crashes. I don’t have ray tracing on and I’m playing at 1080p. I usually play with DLSS on but I’ve tried turning it off and I still crash so that’s not the issue. I’ve tried reinstalling and verifying game files. I  have no clue what to do at this point. I play on steam and refuse to pay another $70 for the Xbox version just because of EA’s * * attempts at optimization. Any help is greatly appreciated.

2 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    12 months ago

    Hey @TrashGamer31 

    Do you get an error message at all?

    Also, when you have a moment can we try the following?

  • I have no option to repair the game through the EA app but I've tried everything else. The error I get is LowLevelFatalError [File:Unknown] [Line: 686] hr failed at D:/depot/r8branches/r8release/Engine/Source/Runtime/D3D12RHI/Private/D3D12Resources.cpp:519 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

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