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Thatguy539274's avatar
Thatguy539274
Seasoned Newcomer
2 days ago
Solved

Game Failing to launch

For the past week, the game has failed to launch. I get an error on the EA app, "Failed to launch game, An error on our end caused the launch to fail. try again a little later" 

So far I have

  • Restarted the computer
  • Launched from both steam and EA
  • verified game install via Steam
  • Uninstalled and Reinstalled the game
  • verified that other games run fine from both platforms
  • Cleared the cache
  • Contacted EA support
  • Support suggested running the EA app as admin
  • Support also suggested verifying system time was set correctly

None of the above had any effect. Support has directed me here, to the forums. Fully a quarter of the posts on the first page are about this one issue, and as far as I can tell, none of them have any solution. Most posts I can see are several days old. I was able to play the game with no issues a week ago, and now it's bricked, with no solution in sight. 

  • Found an older dissusion thread that suggested reverting to previous GPU Drivers. Installed the previous drivers, and the game launched with no issues. 

2 Replies

  • Thatguy539274's avatar
    Thatguy539274
    Seasoned Newcomer
    1 day ago

    Found an older dissusion thread that suggested reverting to previous GPU Drivers. Installed the previous drivers, and the game launched with no issues. 

  • Voennii's avatar
    Voennii
    Not applicable
    2 days ago

    I have the same problem. I noticed that it started after installing micro-updates on Steam. I have both Jedi series games installed, and both of them stopped working, I specifically checked. Then two days later, Fallen Order started working, but Survivor still doesn't start, giving out this error about the problem on their side.

    I wonder if the developers are doing anything about this at all? It's been a long time. I sent them an error message, but the response is still silence.

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