Game Freezes During Cutscenes

Question

This is an issue that I have encountered a few times throughout my 3-hour playthrough so far, however, it appears that one cutscene on the second planet where you look out over the scenery and a wanderer approaches you has stopped me from progressing. Every time I have tried to restart the game and move past this point, the cutscene freezes a couple lines in. I know the game is still working because I can still hear sounds, such as BD-1 moving, but all the dialogue stops along with the visuals.

Have really enjoyed the game so far, but hoped for better performance on day 1.

iainh124a · Answer

@Bennedactyl I'm having the same issue on that planet in the "Finding Greez" part. You reach that slope overlooking the wider planet then it gets a few lines in then it freezes but you can still hear some audio progressing.
Tried it three times and it seems to progress a bit further within that cut scene but then freezes (still some audio playing though).
Just going through the Repair Files option and hope that it not the end of play whilst waiting for another patch to come out.

bennedactyl · Answer

@iainh124a Yes exactly! The few times I would try to get past it I would get a little further into the cut scene, maybe a line farther than before. I had the same issue when I first started the game and you get on the elevator with the security droid, but that was fixed by a restart, this I don't know.

Like you said though, really hoping I'm not just sitting and waiting for a patch after waiting to play since the game was announced.

mgcxiii · Answer

My game became unplayable after 5½ hours.
I am looking for Greez and there's a cutscene where you look over a valley and it always crashes there.
Reinstalling it doesn't work, stopping processes or closing down all other programs doesn't work.

There was supposedly a day 1 patch, but that didn't do anything it seems.
I wonder if they got pressured to release the game before it was ready because it is EA after all.

It is so disapointing!

paco7738 · Answer

I am having the same issues ... Game will freeze roughly between 15-30mins of gameplay with a&nbsp; UE error.&nbsp; Ive reinstalled and just about everything including overclocking gpu's and cpu's and nothing seems to work,&nbsp; &nbsp;please address this issue and fix the problems with the UE error codes or allow us to force the game in dx11 or such and run the game and actually be able to play it

iainh124a · Answer

I did find a way past this issue with the cut scene - I did the Repair but that didn't work.

I then went to the Nvidia GeForce Experience software and used their Optimize tool for the game which changed the graphics settings for it (increased most quality settings and it changed it to Full screen rather than window).

Tried the game again and awaited this cut scene but this time it did progress through it with no problems and was able to continue with the game - fingers crossed that this continues through futures cut scenes.

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Game Freezes During Cutscenes

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